• Within defined corporate narratives and in partnership with senior Team Members, support the development of clear pillars for a core set of Executives, positioning them internally and externally as trusted voices for Southwest. Ensure alignment between Executive messages and broader enterprise priorities.
• Contribute to Executive communication plans that connect business priorities to key audiences, partnering with other Communications Teams to identify opportunities to position Executives across internal, external, and stakeholder channels.
• Develop and deliver high-quality materials—including talking points, scripts, remarks, event prep, and speeches—that equip Executives to communicate with clarity and consistency across multiple platforms.
• Advise and collaborate with Executives and cross-functional partners to ensure alignment between Executive messages and enterprise communications strategies, providing recommendations that strengthen clarity and engagement.
• Leverage data, engagement metrics, and feedback to assess and refine Executive communication strategies, ensuring messages drive understanding and support business objectives.
• Support Executive communication during moments of change or challenge, advising on tone, timing, and message alignment in coordination with senior Team Members and cross-functional partners.
• Collaborate and share best practices across the Executive Communications Team; coach peers on writing and delivery techniques that strengthen Executive presence and impact.
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of Executive and strategic communications, with demonstrated ability to develop and execute communication plans that support business and enterprise priorities
• Skilled in writing, editing, and storytelling
• Skilled in Microsoft Office and communication platforms; familiarity with digital and social communication tools preferred
• Skilled in collaboration and relationship-building, with the ability to partner effectively across Teams to ensure alignment and message consistency
• Skilled in message development and delivery support, including talking points, speeches, and event preparation tailored to Executive voice and audience
• Ability to translate complex topics into clear, authentic, and engaging messages for diverse audiences
• Ability to provide strategic communication counsel to Executives and cross-functional partners, ensuring alignment with corporate narratives and organizational goals
• Ability to use sound judgment and adaptability under pressure, with the ability to support communication strategies during moments of change or challenge

• Required: High School Diploma or GED

• Advanced level experience, seasoned and specialized knowledge in:
  • Internal or Executive communications, including strategy development, writing, and delivery for senior audiences.
  • Managing multiple projects or programs simultaneously.

• N/A

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must be willing to travel for work as needed
• Must be willing to work outside of 8-5 hours as needed depending on the needs of the business
• Must maintain confidentiality regarding sensitive Company information.
• May have air travel with overnight stays as required by role

Pay & Benefits

• Competitive market salary from $103,750 per year to $115,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting

schedule and are made at the discretion of the Company.