EMEA CM Team Lead Engineer
 

Who we are:

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
 

Get to know the business:

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

About the role

What you need to know:

The role of the DevOps/SRE/Platform Engineering Lead is to provide strategic guidance and work within the EMEA CM team to evolve the ecosystem, automate and contribute to a more efficient release platform. This individual will play a crucial role in an agile team, focusing on the enhancement, construction, and delivery of trusted, technology products in a secure, stable, and scalable manner which aligns to AIG GI Technology standards.

This is a role for a highly motivated individual with knowledge of operating and evolving different projects based on different technologies stacks. The ideal candidate must be a self-starter and can identify opportunities and translate these into tangible actional transition plans. The role requires a collaborating team player who can influence change, lead best practices and drive toward solutions.

Responsibilities:

• Working cross functionally with other teams, with an ability to think beyond routine or conventional approaches to create solutions that drive better ways of working and create efficiencies.
• Acting as a internal ‘technical consultant’ to advise and guide on best steps to deliver greater efficiencies in an effective manner.
• Designing, proposing, and driving strategies around complex and unique technical problems affecting the business needs, communicating standards, and getting buy-in on solutions.
• Coaching and supporting the multidisciplinary CM team in solution techniques and good practices, ensuring high quality delivery.
• Identifying opportunities to eliminate recurring issues and automate remediation to improve overall operational stability of application and systems.
• Leading evaluation sessions with CM team and other internal stakeholders to drive outcomes oriented, supporting consistent, efficient solutions that align with AIG IT Global Operating model.
   

What we are looking for:

• Demonstrated hands on experience on highly available hybrid cloud environments from a DevSecOps perspective.
• Solid experience with automation, application testing, scripting, and CI/CD delivery methods.
• Advanced understanding of Agile, DevOps a methodologies and practices.
• Deep understanding of the security and compliance standards, and their implementation. 
• Proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Mentoring software engineers to help improve their skills, efficiency, and productivity.
   

Skills:

• Capability to document and present technology in a way that reaches to all audiences (technical and non-technical)
• Security & Compliance best practices, implementation, and maintenance.
• Excellent interpersonal, communication and organizational skills.
• Experience building and supporting a microservice architecture with different orchestrators in production.
• Experience working as part of a scrum team with associated tools – Jira/Rally.
• CI / CD pipelines development, Linux, containerization.
• Ability to communicate effectively to different stakeholders (peers, product management, change & release management & DBA teams).
• Ability to document and demonstrate the solution clearly.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place.  And that begins with our employees. We’re proud to offer a competitive salary along with annual performance related bonus and a range of employee benefits and resources that help you protect what matters most; a company funded health care scheme, a competitive holiday allowance with an additional two company days per year, automatic enrolment into a generous defined contribution pension scheme, smarter travel options such as bike to work and tax saver travel scheme, staff discounts and wellbeing initiatives. We provide a variety of leaves for personal, health, and family needs. We also offer volunteer days, for example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
 

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

IT - Information Technology

American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch)