POSITION:                   Events Manager          

DEPARTMENT:             Events

REPORTS TO:              Director of Operations  

FLSA STATUS:            Exempt – Salary

Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Event Manager at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana.   Under the direction of the Director of Operations the Events Manager’s primary responsibilities include the following functions in accordance with ASM policies.

Essential Duties and Responsibilities

• Supervises staff and oversees all aspects of facility operations related to events.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Coordinates activities with the various service contractors for assigned meetings and/or events.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Prepares cost estimates and monitors final billing.
• Provides clear, concise, and timely communication of detailed requirements to operational departments.  Assists in scheduling operational set-ups to provide equipment or service’s needs.  monitors facility set-up when necessary.
• Assists in training event services staff.
• Serves as primary liaison between clients and facility departments.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events.  Follows-up on all client requests, concerns, and problems.
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
• Serves as manager on duty as required.

• All other necessary duties as assigned.

Supervisory Responsibilities    

• Directly supervises employees in the Events Department. Carries out supervisory responsibilities in accordance with ASMGlobal policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Working Conditions

• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays and can work flexible schedule

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Must be 18 years of age or older

• Excellent customer service skills
• Must be able to pass a background check to include a credit history report and meet corporate minimum requirements.

Education and/or Experience        

Computer Skills  

B. S. degree from a college or university.

At least 3 years of management level /department head or job equivalent experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function.  Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-10 hours daily.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply Visit:

www.shreveportcenter.com

Tracey James

Human Resource Manager

Shreveport Convention Center

400 Caddo St

Shreveport La, 71101

Applicants that need reasonable accommodations to complete the application process may contact 318-841-4243

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.