Job Title: Azure Cloud Infrastructure & Applications Support Specialist

Location: Remote

Job Type: Full-Time

Department: Information Technology

Reports To: Director of R&D - Technology

Job Overview:

We are seeking a highly skilled Azure Cloud Infrastructure & Applications Support Specialist to manage and support our Azure environment while also providing applicationlevel support for our clients’ software deployments. This role bridges cloud administration with application support, ensuring that both our internal systems and client-facing solutions operate securely, efficiently, and reliably.

You will be responsible for provisioning and configuring Azure resources, supporting Azure DevOps pipelines, managing Azure SQL environments, and ensuring best practices. Additionally, you will provide Tier 1/2 support, some Tier 3 for database troubleshooting with client application setup and maintenance, working closely with development and client services teams.

Key Responsibilities:

• Provision, configure, and maintain Azure infrastructure resources, including VMs, storage accounts, networking, and Azure SQL databases.

• Administer and optimize Azure DevOps environments, including pipelines, repositories, and permissions.

• Plan and execute software deployments, including applications, data, and databases, ensuring minimal downtime.

• Monitor system performance, security, and availability across all Azure-hosted environments.

• Provide application support for clients, focusing on deployment, configuration, and troubleshooting.

• Collaborate with software development teams to ensure applications are deployed and maintained in alignment with infrastructure best practices.

• Maintain accurate documentation of infrastructure configurations, processes, and procedures.

• Implement and maintain backup, disaster recovery, and security compliance protocols.

• Act as the liaison between cloud infrastructure management and client software support.

Core Competencies:

• Strong understanding of Azure cloud services and best practices.

• Effective communicator with the ability to support both technical and non-technical stakeholders.

• Problem-solving mindset with a proactive approach to issue resolution.

• Ability to balance multiple priorities in a fast-paced environment.

• Detail-oriented with a focus on security, reliability, and scalability.

Required Qualifications:

• 3+ years of experience with Microsoft Azure administration.

• Hands-on experience with Azure provisioning, networking, and Azure SQL administration.

• Experience with Azure DevOps pipelines, repos, and CI/CD processes.

• Proficiency in supporting enterprise applications, including deployment and troubleshooting.

• Strong knowledge of backup, disaster recovery, and cloud security practices.

• Experience with PowerShell or Azure CLI for automation and scripting.

• Familiarity with relational databases (SQL Server, Azure SQL).

• Excellent communication and documentation skills.

Preferred Qualifications:

• Experience with cloud migration projects (IaaS, PaaS).

• Familiarity with Azure Data Factory

• IT certifications such as Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect.

• Understanding of ITIL processes and change management practices.

Why Join Us?

• Be a key player in managing and evolving a secure, scalable Azure environment.

• Collaborate with cross-functional teams to ensure seamless client application support.

• Competitive compensation package: $85K–$105K annually, based on experience and location.

• Opportunity to work in a dynamic, growth-oriented company supporting innovative client solutions.

Exempt

The estimated base salary range for this role in the United States is $72,000.00 - $108,000.00 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors.

This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire.

Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).

The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at [email protected].

NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.

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