Posted:
5/20/2026, 7:18:57 AM
Location(s):
Maryland Heights, Missouri, United States ⋅ Missouri, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Are you ready?
As a Benefits Coordinator you will maintain and oversee benefits related data and processes. Provide support and assistance to employees, former employees, retirees, surviving dependents, and their legal representatives and peers relating to all Company benefits.
In this role you will:
Complete all phases of pension and beneficiary processes including benefit calculations, notification of benefits, commencement of pension payments, and documentation management.
Assist customer base with plan related issues/requests including but not limited to COBRA, eligibility, claim escalation and resolution, life events, open enrollment, and retirement.
Maintain system data as required.
Process invoices and exception reports from vendors; work with IT and Corporate HR to resolve issues; maintain a working relationship with vendor representatives.
Maintain process documentation.
Actively participate in projects, and suggest ideas for Continuous Improvement.
Mentor and train new Benefits Coordinators and Employee Services Reps, and audit specified processes and data.
Participate, train, and support Peer to Peer Auditing, e.g., pension calculations.
What you bring to the table:
3 years’ experience: Benefit coordination and customer service
4-5 years’ experience: prior company experience
Four-year degree
Knowledge of Workday and HRIS
Knowledge of benefits including pensions
Oral and written communication skills
Customer service skills
Problem solving skills
Advanced Microsoft Office Suite skills
Advanced research and problem solving skills
Computer skills
Ability to multitask
Ability to prioritize and meet deadlines
Work Shift and Hours: Part-time, 20 hour per week, in office with a flexible schedule during normal business hours.
Compensation Details: The expected pay rate for this position is starting at $26.00 per hour depending on experience.
This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
Whether you are just starting your career or have years of experience, you will be proud to work for a thriving company with a solid foundation. Come see why Graybar is continually ranked as a top employer across the country.
Apply now and find out what’s next for you.
Equal Opportunity Employer/Vet/Disabled
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Website: https://www.graybar.com/
Headquarter Location: St Louis, Missouri, United States
Employee Count: 10001+
Year Founded: 1869
IPO Status: Private
Last Funding Type: Debt Financing
Industries: Electrical Distribution ⋅ Supply Chain Management ⋅ Wholesale