Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.
This role plays a critical role in driving strategic decision-making and operational efficiency by analyzing complex data sets, identifying trends, and delivering actionable insights. This role collaborates closely with cross-functional teams to understand business needs, develop analytical frameworks, and support key initiatives. The Senior Analyst is expected to lead projects, mentor junior analysts, and contribute to the continuous improvement of analytical tools and processes.
Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders.

How you will make an impact:
• Independently manage small features or sub-processes, from requirements gathering through implementation and validation
• Facilitate requirements workshops with business stakeholders
• Collaborate with QA and development teams to design, execute, and validate test cases
• Analyze and troubleshoot moderately complex system issues, including root cause analysis, researching data or integration issues, etc.
• Configure and maintain system settings, plus execute testing scenarios when needed
• Contribute to process improvement initiatives
• Incidental
 

What you'll need (Required):
• Bachelor's Degree in Computer science or related field, 3 years experience Experience in a Business Systems Analyst role or related experience or equivalent work experience based on Edwards criteria or
• Master's Degree or equivalent in Computer science or related field, 0 years experience related experience or equivalent work experience based on Edwards criteria

What else we look for (Preferred):
• Strong ability to manage and deal with different cultures and nationalities
• Strong analytical and logical problem solving skills
• Strong interpersonal relations, written & verbal communication skills
• Organizational and project management skills a plus
• Possess and display sound judgment; initiative; flexibility and detail-orientation
• Ability to develop and maintain business and technical documentation
• Strong documentation skills
• Competent in handling multiple tasks with attention to detail, and perform duties with minimal supervision
• Ability to adapt to new technologies
• Ability to adapt to rapidly changing environment
• Ability to support interfaces with multiple systems
• Experience working in complex, matrixed environments
• Prior experience working in complex global business environment
• Experience managing small IT projects
• Experience with Good Manufacturing/Good Documentation Practices (GxP) processes preferred
• Experience with FDA guidelines for Software Quality and Systems Validation preferred
• Moderate working knowledge of enterprise information systems such as ERP, PLM, CRM, QMS, etc (such as JDE, SAP), PLM (TeamCenter, Agile), MES (such as CAMSTAR, APRISO, etc), CRM (such as Salesforce.com) APS (such as JDA, Manugistics, i2, SAP), QMS (such as Pilgrim, TrackWise, Master Control), LIMS (such as Labware), Calibration and Maintenance (such as Blue Mountain or Maximo) preferred
• Experience interacting with and managing SaaS solutions and external vendors
• Good computer skills in usage of MS Office Suite
• Good documentation and communication skills
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.