Posted:
10/3/2024, 7:21:41 AM
Location(s):
O'Higgins Region, Chile ⋅ Pelequén, O'Higgins Region, Chile
Experience Level(s):
Junior
Field(s):
IT & Security
Workplace Type:
Remote
How You’ll Shine:
Monitor the internal ticket systems and complete basic support requests for PC build and deployments.
Perform installs, moves, adds and changes (IMAC) to meet customer needs.
Provide support and respond to queries in a timely manner. Ensure tickets are completed in accordance with the appropriate Service Level Agreement
Support the in-house Desktop Services team with basic requests (i.e., replacing cables, setting up projectors, moving computers, etc.
Complete any other tasks as requested by the team supervisor or senior member of staff.
Must be able to push, physically handle, and lift objects up to approximately 50 lbs.
Must be able to stoop, bend, climb ladders, pull wire, kneel and crawl to make repairs, adjust and/or install equipment.
What You’ll Bring:
Associate degree or Equivalent Experience
A+/Microsoft, or other relevant technical certifications - Preferred
ITIL Foundations – Preferred
Apple Certified Support Professional - Preferred
Excellent Technical acumen on Desktop and/or Application technologies
Excellent interpersonal, written and oral communication skills
Basic understanding of information technology security principles.
Basic understanding of ITIL / ITSM processes and procedures.
Experience with Desktop Technologies (Laptop, PC, Mobile, Desktop)
2 years’ experience within the Information Technology field
Experience with Mobile Device Management (MDM) platforms such as MobileIron and Jamf.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
Website: https://travelandleisureco.com/
Headquarter Location: Orlando, Florida, United States
Employee Count: 10001+
Year Founded: 2006
Last Funding Type: Post-IPO Debt
Industries: Hospitality