Patient Navigator - Full Time - Gamma Knife Program- Days

Bring your talents to NewYork-Presbyterian/Columbia University Irving Medical Center and help drive the success of our Oncology Service Line. The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical staff to ensure comprehensive care and treatment.

In this role, you will serve as the Go-To contact for our patients receiving care at the Gamma Knife Program, serving as a patient ally throughout the continuum of care. Patient Navigators serve as liaison to physicians and the department, prepping the patient with educational materials, logistics, and expectations. Manage treatment schedules, handle patient inquiries, gather medical records, and set consultations with the medical team. Demonstrate your caring & empathetic patient-first focus via your compassionate listening skills while troubleshooting solutions on behalf of patients. Grow your career in this meaningful and gratifying role that directly impacts our patients' care.

This is a full-time day shift position working Monday through Friday 7:30am-3:30pm. Location is at our Columbia campus in Upper Manhattan/Washington Heights.

Preferred Criteria

• Fluency in Spanish strongly preferred

• Experience in health care setting working directly with patients

• Bachelor’s Degree from an accredited college or university

• Experience with Epic 

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Required Criteria

• High School diploma or GED

• Diverse and culturally sensitive customer service skills

• Microsoft Word and Excel skills