Infra Tech Support Practitioner

Posted:
3/18/2026, 12:25:47 AM

Location(s):
Karnataka, India ⋅ Bengaluru, Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Workplace Type:
Hybrid

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Ansible on Microsoft Azure
Good to have skills : Linux Operations
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Title:
DevOps Engineer (Ansible, Azure DevOps, CI/CD, ServiceNow – Workflow & Citizen Development)

Job Description
DevOps Engineer with hands-on experience in Ansible, Azure DevOps (ADO), and CI/CD pipeline implementation, along with working knowledge of ServiceNow workflow development, ServiceNow Studio, and Citizen Development practices.
The ideal candidate will be responsible for automating infrastructure, streamlining deployment processes, and supporting IT service workflows while enabling low-code/no-code solutions within ServiceNow.

Required Skills
Strong hands-on experience with Ansible automation.
Experience in building and managing Azure DevOps (ADO) pipelines.
Solid understanding of CI/CD concepts and DevOps best practices.
Experience with ServiceNow workflow configuration and scripting.
Hands-on exposure to ServiceNow Studio for workflow and application development.
Understanding of ServiceNow Citizen Development (low-code/no-code solutions).
Familiarity with Git-based version control systems.
Understanding of cloud environments (AWS preferred).
Strong problem-solving and troubleshooting skills.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing