Overview:

 Associate Director, People Services

• Lead a dynamic team focused on operational excellence in HR services.

• Play a pivotal role in enhancing payroll operations and service delivery.

• Based at the Melbourne CBD campus with hybrid working options.

About the Role

The Associate Director, People Services is a critical leadership position within RMIT's People function, responsible for ensuring service excellence and continuous improvement across the University’s front-line people services. Reporting to the Executive Director, People Advisory & Assurance, this role leads a team dedicated to delivering high-quality people services, including payroll administration, tier 2 People advice and employee services.

The role presents an exciting opportunity for an experienced HR and payroll operations leader to shape the future of People Services at RMIT. The successful candidate will be instrumental in transforming and continually improving the People Services function to enhance customer service, increase efficiency, and boost productivity across the University.

To be successful in this position, you will bring:

• Extensive experience in managing a broad range of People Services functions within large, complex organizations, with a particular emphasis on payroll operations.
   

• Strong knowledge of payroll processes, systems, and practices, coupled with generalist HR management experience.
   

• Proven ability to manage and drive change in a complex and challenging industrial work environment.
   

• Demonstrated success in leading a team of HR professionals to deliver high-quality service with a focus on exceptional customer service.
   

• Experience in Workday or similar cloud-based HR systems is highly desirable.
   

• Strong interpersonal, communication, and negotiation skills, with the ability to influence and build relationships across all levels of the organization.

Qualifications:  Tertiary qualification in Human Resources, Finance, or a related field, supported by relevant senior leadership experience.

About the Operations Portfolio / People Function

The People function at RMIT is comprised of a team of strategic HR professionals who deliver outstanding, client-focused, proactive, and effective solutions and services for all RMIT employees. Our success is achieved by understanding our business and operating as a business partner to our clients. We deliver responsive, innovative, and practical solutions that support the University’s strategy and help RMIT to achieve its mission.

The People team operates in alignment with RMIT values and contributes to the achievement of the RMIT Next Strategy. By providing tailored, high-quality HR services and products, the People team enhances the ability of Colleges, Portfolios, and Groups to meet their business objectives, ultimately supporting the University's workforce in delivering outstanding support to the current and future student population.

To Apply

Please submit your CV and covering letter addressing your interest and suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact Ben Cass at [email protected]

Position Description: Associate Director, People Services

#LI-Hybrid

Applications close Monday, 2nd of September 2024.

About RMIT University

RMIT is a multi-sector university of technology, design, and enterprise with more than 96,000 students and close to 10,000 staff globally. The University’s mission is to help shape the world through research, innovation, and engagement, and to create transformative experiences for students to prepare them for life and work.

https://www.rmit.edu.au/about

https://www.universitiesaustralia.edu.au/university/rmit-university

Why work at RMIT University

Our people make everything at the University possible. We encourage innovative approaches to work and learning, stimulating change to drive positive impact. Find out more about working at RMIT University, what we stand for and why we are an Employer of Choice.

We want to attract those who will make a difference. View RMIT’s impressive standings in university rankings.

https://www.rmit.edu.au/about/facts-figures/reputation-and-rankings

Bring Your Whole Self to Work

We are better for our diversity. When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We are proud that our dedication to diversity has been recognised by a broad spectrum of external organisations. Visit our Linkedin Life pages to learn more and see some of our most recent wins.

RMIT has a strong dhumbali (commitment) to the employment, development and retention of Aboriginal and Torres Strait Islander people within a culturally safe environment; we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Applications Close:

2 Sept 2024 11.59 pm