Credit & Collections Representative

Posted:
1/12/2026, 1:28:11 AM

Location(s):
Alberta, Canada ⋅ Edmonton, Alberta, Canada ⋅ Sant Vicenç dels Horts, Catalonia, Spain ⋅ Catalonia, Spain

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Are you seeking an entrepreneurial, empowering workplace that allows you to:


• Build a long-term career track
Leverage your current skills while developing new ones
• Work with an incredible team that supports your success

If so, Sunbelt Rentals wants to hear from you.

We are seeking a motivated Credit & Collections Representative to join our team. In this role, you will take ownership of past‑due accounts, maintain strong customer relationships, and play a vital role in protecting the financial health of the business.

Why Sunbelt Rentals?

Sunbelt Rentals is the fastest‑growing equipment rental company in North America. We empower our people with training, growth opportunities, and a culture built on teamwork and innovation. Join a company where your contributions matter and your career can thrive.

Key Duties & Responsibilities

  • Reduce delinquency across assigned accounts
  • Contact customers regarding payment status and outstanding balances
  • Answer inbound customer calls with professionalism and urgency
  • Partner with customers and profit centers to resolve disputed invoices
  • Work with general contractors to coordinate joint check arrangements
  • Route Certificates of Insurance and Tax Certificates to the correct departments
  • Update, maintain, and correct customer account information

Qualifications

  • Knowledge of construction lien laws
  • Strong understanding of fair debt and collection management practices
  • Familiarity with state commercial laws and legal lending methods
  • Professional and courteous phone etiquette
  • Commitment to delivering excellent customer service
  • High attention to detail
  • Excellent written and verbal communication skills
  • Experience with computerized accounting systems preferred

Base Pay Range

25.68 - 35.31

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.