Valet Driver at The Forum

Posted:
9/25/2024, 4:03:28 AM

Location(s):
Peachtree Corners, Georgia, United States ⋅ Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

North American Properties believes that it all comes down to connections—people to each other; cities to their souls; partners to opportunities; and individuals to experiences that move them.

We believe that by fulfilling people’s desire for connectedness, we’re creating happier places and experiences that in turn become more successful environments, more vibrant communities and ultimately, a better world. Since 1954, we’ve balanced a well-capitalized approach and a keen focus on successful execution with a willingness to question conventional wisdom, reimagining and expanding the possibilities for more than $7 billion of assets across the US.

Whether developing multifamily, mixed-use, office, student housing, hotel or retail environments, we’re driven to deliver more valuable, meaningful real estate that transforms, inspires, delights and succeeds by connecting us all with what matters most.

Overview of Job Description

The Valet is responsible for providing exceptional customer service in various scenarios, always exceeding guest expectations and enlivening the guest experience, ensuring that guests have a memorable stay on property and return to The Forum time and time again.

Duties and Responsibilities

In order to perform daily duties and responsibilities, the Valet at The Forum must:

  • Drive, park and retrieve customer vehicles in a safe and courteous manner.
  • Attend customer while exiting and re-entering their vehicle.
  • Assure that all customers are given a professional, polite, and timely valet service.
  • Maintain a neat and clean appearance
  • Maintain a clean work environment; lot, loading zones and podium
  • Inform customers of valet rates, validation deals, and closing times
  • Respond to customer questions or concerns in a prompt and considerate manner
  • Have basic knowledge of the major streets, landmarks, and freeways surrounding the lot
  • Properly ticket and track all vehicles using proprietary company application technology
  • Evaluate and document vehicle condition and secure all vehicles upon parking
  • Oversee the safety and security of the lot and vehicles in it
  • Observe all traffic laws and safe driving practices
  • Report any known accidents to supervisor and /or management
  • Report any observed or suspected violations of company policy, safety hazards, or any unusual occurrence to the supervisor, facility manager, or senior management
  • Assist with any additional task that may arise or be assigned

Minimum Qualifications

  • License – Possess and maintain a valid state driver’s license with current address and exceptional driving record
  • Driving – Be able to drive a vehicle with a manual (standard or stick shift) transmission and pass a field driving test
  • Education – College education preferred, three months related experience, or and equivalent combination of education and experience
  • Availability – Generally available nights and weekends
  • Customer Service – Able to respond and interact with customers in a positive manner to inspire enjoyment of their experience

Physical Requirements

  • Regularly required to stand, walk, and run for extended periods of time
  • Lift and/or move up to 25 pounds

 

To learn more about Birkdale Village, please visit our Projects page or https://birkdalevillage.com/ 

About North American Properties

NAP upholds a professional and deadline‐oriented working environment in an office setting.  At NAP, we live our values of Relationships, Ownership, Agility, Strength, and Stability, Courage and Creativity, Empowerment, and Integrity.

North American Properties does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

We look forward to hearing from you!