Account Solution Engineer

Posted:
11/7/2024, 4:00:00 PM

Location(s):
Zurich, Switzerland ⋅ Zurich, Zurich, Switzerland

Experience Level(s):
Senior

Field(s):
Software Engineering

Workplace Type:
On-site

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business business with  Data + AI + CRM + Trust. Senioring with our core values, we help companies across every industry blaze new trails and connect with customers, patients, partners and employees in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths and driving positive change in Switzerland’s industries as part of the Switzerland presales team, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
 

What is a Senior Presales Solution Consultant?

Also known as a “Senior Solution Engineer”, "Senior Pre-Sales Consultant", "Senior Solution Consultant" or "Senior Sales Consultant," the Senior Solution Consultant is responsible for understanding a client’s business challenge and architecting and proposing a fitting technology solution based on Salesforce and partner technologies, and removing all technical objections in the sales cycle.

To accomplish this, the Solution Consultant must use their creativity, passion and technical skills to help our customers connect better with their customers, patients, employees and partners. It also includes the ability to build and maintain positive collaborations, solicit business requirements, develop a technical sales strategy, and configure and optimally demonstrate the solutions that address these requirements and provide business value.
 

A Solution Consultant’s output typically comprises in-person product demonstrations based on custom configured Salesforce solutions, presentation slides, videos and/or interactive prototypes, and are augmented with additional output based on the Solution Consultant’s research like business value trees, user journey maps and more. Solution Consultants routinely present Salesforce solutions at customer meetings, Salesforce and partner events, webinars and in other occasions.

Typical Day of a Senior Solution Consultant:

  • Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls and discovery workshops

  • Partner with prospects/customers to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals

  • Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration

  • Build additional Sales support material like videos, slide decks and/or interactive prototypes

  • Establish and share a point of view on business value provided by the solution with potential customers

  • Act hand in hand with the extended team consisting of design strategists, industry guides and product specialists.

  • Participate in trainings and certifications to acquire and maintain skills

  • Collaborate with product and enablement teams to provide feedback from the field and drive solution growth

Requirements:

  • Strong verbal, written, presentation and communication skills

  • Strong problem solving skills

  • Ability to understand customer's business goals and map those to the right technology solutions

  • Ability to collaborate as part of a team to address business and technical problems in multifaceted political environments

  • Passion and energy for technology and a desire to learn

  • Knowledge of related applications, relational database and web technology

Additional Preferred Requirements:

  • Experience implementing Salesforce, CRM, or equivalent solutions

  • Track record of working in a technology consulting or implementation role

  • Solution Consultant / Pre-Sales / Solution Architect experience

  • Experience implementing Salesforce, CRM, or equivalent solutions

  • Experience in other technical, customer-facing roles

  • Project Management skills

  • Bachelor’s degree or equivalent

  • Experience with Salesforce, including product certifications

  • Proficient German
     

*LI-Y


 

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Salesforce

Website: https://www.salesforce.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 10001+

Year Founded: 1999

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Apps ⋅ Cloud Computing ⋅ CRM ⋅ Enterprise Software ⋅ Information Technology ⋅ iOS ⋅ Mobile Apps ⋅ SaaS ⋅ Sales Enablement ⋅ Software