Manager, Professional Development and Programs

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Manager, Professional Development and Programs supporting Vision Care Professional Education and Development, you will be trusted to work on leading the HCP engagement strategy and cross-functional HCP engagement needs of the US and Global Vision Care commercial organizations and helps project manage the peer-to-peer education programs at our Fort Worth, TX location.

In this role, a typical day will include:

• Supports Professional Education and Development team with forward thinking HCP strategy, leading CASE implementation.

• Leads the strategic and detailed logistical and tactical support of all HCP engagement for professional programs, HCP training, conferences, sponsored opportunities, and commercial business needs.

• Helps develop and manage program content needs for the US HCP and academic peer-to-peer programs, including MAP

• Helps coordinate HCP training for peer-to-peer programs

• Key understanding of global and US payment landscape and policies for efficient and timely HCP contracting and payment

• Leads the Global and US VC HCP contracting, logistics invoicing and rosters

• Helps manage and effectively communicate peer-to-peer program intent, impact, and metrics to sales stakeholders

• Manages HCP utilization and budget and peer-to-peer programs budget, and reports

• HCP vetting and detailed logistical support for professional programs.

Key Performance Indicators (Indicate how performance for this role will be measured):

• Efficient cross-functional internal HCP engagement procedures created and implemented

• Effective management and instant reporting of all aspects HCP budget and utilization

• Successfully implementing and preparing HCP advocate KPIs for performance and development

• Proactively identifies and effectively implements efficiencies in HCP strategy and tactics

• Adherence to Alcon Compliance, Privacy, and other applicable guidelines; reduced infractions and on-time contracting and invoicing

• Eyecare or optometrist experience is a plus

• Working experience with significant independent project management experience with high-level Excel

• Evidence of strong working relationships and collaboration with internal and external stakeholders

• Excellent interpersonal skill set and ability to effectively communicate across functions, across borders and with medical professionals

• Solid understanding of finance process, marketing concepts and business priorities

• Strong track record of being a collaborative team partner

• Demonstrates a can-do, goal-oriented, entrepreneurial spirit that embraces performance, accountability, teamwork, management credibility and success

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs.

• Assoc.+9 yrs.; M.S.+2 yrs.; PhD+0 yrs.) 

• The ability to fluently read, write, understand, and communicate in English

• 5 Years of Relevant Experience 

HOW YOU CAN THRIVE AT ALCON:

• See your career like never before with focused growth and development opportunities

• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

Alcon Careers

See your impact at alcon.com/careers

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.