Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Sales and Distribution (SD), Order to Cash (OTC), sap S/4Hana conversation, FSCM Credit Management
Good to have skills : SAP FIORI/Gateway architecture
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring smooth operation and minimal disruption to business processes. The professional collaborates with different teams to maintain system integrity and supports continuous improvement efforts to enhance system performance and reliability.

Roles & Responsibilities:
Actively participate in S/4HANA conversion (system conversion/brownfield) projects from planning to go-live and hyper care
Analyze existing SAP SD processes in ECC and identify required changes for S/4HANA compatibility
Work on simplification items, custom code impact analysis, and data consistency checks
Support business teams in adapting to new S/4HANA functionalities (e.g., Business Partner approach, output management, credit management changes)
Handle configuration changes in areas like order-to-cash, pricing, billing, shipping, and credit management
Collaborate with cross-functional teams (MM, FI, ABAP, Basis) during conversion activities
Support testing cycles including unit testing, integration testing, and UAT
Troubleshoot issues during and post conversion, ensuring system stability
Prepare functional specifications and work with technical teams for developments
Provide user training and documentation as required

Professional & Technical Skills:
8–9 years of strong experience in SAP SD, including at least one S/4HANA conversion or implementation project
Good understanding of end-to-end Order-to-Cash (OTC) processes
Hands-on experience in pricing, billing, delivery, and output determination
Exposure to S/4HANA changes such as:
- Business Partner integration
- FSCM Credit Management
- S/4HANA output management
- International Trade
Experience in handling interfaces (IDocs, EDI) and basic debugging knowledge
Strong experience in working with functional specifications and coordinating with ABAP team
Familiarity with data migration tools and concepts (LSMW, Migration Cockpit, etc.)
Good understanding of integration with MM and FI modules
Experience in SAP Fiori apps related to SD
Exposure to Agile project environments


Additional Information:
- The candidate should have minimum 5 years of experience in SAP Sales and Distribution (SD).
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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