Senior Analyst, Account Service Group

Posted:
8/13/2024, 5:00:00 PM

Location(s):
Reston, Virginia, United States ⋅ Virginia, United States

Experience Level(s):
Senior

Field(s):
Sales & Account Management

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Responsible for mastery of two of three areas of Focus to include (Billing, Data and Pricing) to ensure the operational effectiveness and excellence of the Account Services Group Business Unit. Create sophisticated and flexible financial models that are responsive to the diverse needs of our airline client base.

Main Duties and Responsibilities: 

  • Interfaces with several internal groups, including the kitchen buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, and Pricing, Billing, and Menu Specification analysts for assigned accounts. 

  • Collects and interprets menu specifications for assigned accounts, and research and resolve any discrepancies. 

  • Inputs and maintains the Sales and Production Bill of Materials for assigned accounts at all units. 

  • Inputs specification pictures and cooking instructions for all menus in assigned accounts. 

  • Performs continuous audits to ensure standard, consistent and quality master data in Data Systems.  

  • Develops and provides support for Junior Data Management Analysts as needed. 

  • Participate in new project pilots as needed in conjunction with the CI team.  

 

Training:  

  • Assist team with training and development requirements of the Business Unit and or department.  Assist in the training and development of peers and other ASG team members.    

 

Leadership and Development:  

  • Collaborates with all functional business units within ASG to achieve strategic, tactical and project goals.  

 

ASG Core Competencies  

  • Demonstration and or proven success in 4 of the 10 following ASG, job competencies:  

  • Analysis and Reporting  

  • Business Acumen, Planning and Management  

  • Communication and Presentation  

  • Champions Diversity & Inclusion 

  • Customer Focus and Relationship Building  

  • Champion for Change  

  • Influencing  

  • Information and Technology Proficiency  

  • Leadership  

  • Problem Solving and Decision Making

 

Qualifications 

 

Education: 

  • Bachelors degree from an accredited university is required 

 

Work Experience: 

  • 3-5 years or more of previous demonstrated analyst work experience.   

  • Proven experience within an SAP environment.  

  • Work experience in an operations or manufacturing environment 

  • Work experience in a food production or food service environment 

  • Experience working within a cross-functional team 

  • Prior training and development experience preferred 

 

Technical Skills: (Certification, Licenses and Registration) 

  • None 

 

Language / Communication Skills: 

  • Ability to communicate well with internal and external customers, verbally and in writing. 

 

Job Dimensions 

 

Geographic Responsibility: USA  

 

Type of Employment: Full-time 

 

Travel %:  

  • Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required up to 25%.    

 

Exemption Classification: Exempt  

 

Internal Relationships: Employees at all levels of the organization  

 

External Relationships: Customers and vendors  

 

Work Environment / Requirements of the Job:  

  • Must be able to demonstrate proficiency in two of three core job functions (Billing, Data, Pricing) 

  • Must demonstrate and have advanced skills in Microsoft Office applications, specifically Word, Excel, and Outlook.  

  • Must have solid analytical skills.  

  • Must be detail oriented, take ownership of work quality, and display an outstanding work ethic. 

  • Must work effectively in a team based environment.  

  • Must have the ability and desire to meet required timelines. 

  • Strong mathematical aptitude.  

  • Strong organizational and time management skills.  

  • Regular and on-time attendance.  

  • Hours regularly exceed 40 hours per week. 

  • Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately once every two months. 

  • Regular office environment.  

  • Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately once every two months.

     

    Budget / Revenue Responsibility: (Local Currency) 

     

    Organization Structure 

     

    Direct Line Manager (Title): Mgr, ASG Analysis; Dir, ASG; or Mgr, Reconciliation  

     

    Dotted Line Manager (Title, if applicable):  0 

     

    Number of Direct Reports:  

     

    Number of Dotted Line Reports: 0 

     

    Estimated Total Size of Team: 3 

     

    gategroup Competencies Required to be Successful in the Job: 

    • Thinking – Information Search and analysis & problem resolution skills 

    • Engaging – Understanding others, Team Leadership and Developing People 

    • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively 

    • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus 

     

    Demonstrated Values to be Successful in the Position 

    Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: 

    • We treat each other with respect and we act with integrity 

    • We communicate and keep each other informed 

    • We put our heads together to problem solve and deliver excellence as a team 

    • We have passion for our work and we pay attention to the little details 

    • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes 

    • We do what we say we will do, when we say we are going to do it 

    • We care about our coworkers, always taking an opportunity to make someone’s day better 

     

    The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

     

    gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. 

     

    For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf 

     

    We anticipate that this job will close on:

    08/30/2024

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    If you want to be part of a team that helps make travel and culinary memories, join us!