Employee Relations Lead & HRBP, South Korea

At AIG, we are reimagining the way we help customers to manage risk. Join us as an ER Lead & HRBP to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Human Resource

At AIG, people are our most valued asset, the primary source of our competitive advantage and the foundation of everything we do. The HR team partners with business leaders to recruit, develop and retain top talent. We position our colleagues to reach their full potential by providing them with the tools and opportunities to develop their career while maintaining a work/life balance. With a focus on Diversity, Equity and Inclusion (DEI) efforts, one of AIG and HR’s highest priorities, HR fosters a sense of belonging and encourages our colleagues to be themselves in the workplace.

About the role

What you need to know:

This role is a dual purpose with both Employee Relations and HR Business Partner functions. Employee Relations is the primary focus and labor relations management is a significant responsibility. The candidate is expected to be the Point of Contact for all union matters and as such, the candidate will be handling the Labor Management Council (LMC), Disciplinary Committee, Rules of Employment, Salary and Collective Bargaining Negotiations. The candidate will also take the lead in conducting workplace investigations, resolution of employee concerns and issues, and representing the Company before the Labor Relations Commission (LRC), National Human Rights Commissions (NHRC), and other relevant government agencies. The candidate is expected to implement country and corporate programs and initiatives on workplace behavior and decorum, performance concern, and reorganization. The candidate is expected to be able to provide strategic and tactical advice, guidance, or plans from an Employee Relations perspective, and must be able to communicate such to the different stakeholders, locally, regionally or globally.

The candidate is expected to perform certain HRBP roles such as leading mandatory training on proper workplace behavior and decorum, ensuring that stakeholders are aware and compliant of local employment laws and regulations, and take appropriate actions to address any gaps regarding compliance to relevant laws and regulations. Provide guidance and advice on performance issues and concerns, reorganization or restructuring. The candidate must also be able to prepare applicable and relevant policies that would address current and future employment trends in

Union Relations

• Manage all the Union matters as the main contact internally and externally

• Prepare, manage and complete Collective Bargaining timely every year so that TDC adjustment is made in pace with global cycle.

• Ensure and maintain harmonious and productive relationship with the Union

LMC (Labor Management Council) operation

• Act as secretary for LMC and representative for employer.

• Coordinate and Operate LMC in compliance with relevant laws

• Manage representatives of labor side with professional manner

• Manage grievance handling committee which is under LMC as appropriate.

Employee Relations

• Manage complex employee issues and concerns (both individually and collectively)

• Manage the operation of Disciplinary Committee

• Respond to any labor dispute at Ministry of Labor, Labor Commission and Court

• Keep local HR policies and procedures up to date to 100% comply with local regulations and Korea Labor Standard Act  

• Local perspectives on global policy initiatives including localization requirements

• Effectively communicate to assist with the effective labor-management relations

• Manage Grievance Handling Committee representing the employer in compliance with Rules Of Employee and laws

• Manage Servicenow case management system to update and maintain this

HR Business Partner

• Support the organization's employee relations and provide training s to leadership team on ER trends and relevant laws

• Ensuring the responsible business units conform to all relevant statutory and employment law requirements

• Proactively identify, manage and mitigate people risk /develop and support the people agenda through relevant ER process and/or initiatives

• Establish engagements methods to improve facilitation of HR and ER initiatives and to ensure such initiatives are effectively implemented

What we’re looking for:

• 10+ years of ER/HR experience

• Bachelor’s degree in Human Resources or related field of experience; insurance or financial services industry preferred

• Strong technical understanding of employment laws, regulations and practices

• Knowledge of best practices in HR/ER policies, practices and solutions

• Broad generalist HR experience across multiple HR practice areas including talent acquisition, talent management, learning and development, compensation & benefits, and performance management

• Strong operational generalist experience, with in-depth knowledge of HR policies, procedures and risks

• Exceptional communication and interpersonal skills, with the presence and ability to interact and build credibility across all levels of staff

• Ability to deal with ambiguity

• Global experience a plus

#LI-SK1

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

HR - Human Resources

Estimated Travel Percentage (%):

Relocation Provided:

AIG Korea Inc. (South Korea)