Rep, Private Pay, OCR

Posted:
9/9/2024, 3:55:30 PM

Location(s):
Arizona, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
At Omnicare, compassion is at the center of everything we do.

As you support Omnicare, a CVS Health company, we will support you by offering all the tools and resources you need in a collaborative team based environment. Our goal is to ensure you are able to provide top tier service and resolution for our patient accounts.

As an Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting. This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.

In addition the Accounts Receivable Specialist will:
- Serve as customer support for long term care residents, responsible parties and facilities.
- Collect information and verify account specific billing, insurance and coding.
- Update and document customer accounts designated in work campaign.
- Verify accuracy of existing account standing and progress accounts accordingly.
- Conduct outbound calls to reconcile account issues and outstanding account balances.
-Ensure compliance through strict adherence to federal and state laws, as well as company policy.
- Payment processing and post follow-up.
- Participate in corporate campaign strategies to further
leadership led initiatives.

We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.


Required Qualifications
- 1+ year experience using Microsoft Office, specifically Outlook, Word and Excel.
- 1+ year experience with technical proficiency in working in multiple systems and software’s simultaneously.
- 1+ year experience in customer service and a high volume environment.


Preferred Qualifications
- Strong written, and verbal communication


Education
Verifiable High School Diploma or GED (Required)

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 09/13/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.