The Role

The Product Owner will lead the definition and delivery of AI product capabilities within the Risk and Controls domain, with a strong focus on Risk Control Self-Assessment (RCSA) and monitoring and testing platforms. The role requires hands-on experience working in Agile environments, partnering closely with business, risk, compliance, and technology teams to translate control and regulatory requirements into scalable, well-designed product solutions.

This role operates across multiple Scrum teams, requiring strong dependency management, early identification of risks, and effective coordination across platforms and stakeholders. Experience with AI-enabled capabilities is must.

Responsibilities:

• Owns end to end delivery of AI product capabilities
• Leads discussion with business on AI product vision and roadmap
• Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
• Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value
• Defines and measures the KPIs for a platform product
• Is able to make trade-off decisions on multiple platform products in a portfolio
• Develops business and platform requirements for either one platform component of a large platform product or a narrow product
• Leverages tools such as Ignite for reusability of APIs and platform services
• Determines release goals for a narrow platform product or a component of a large product
• Identifies best practices for continuous product development improvement
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 7-12 years of relevant experience in in a product line management, e-commerce, and/or strategic planning role.
• Previous banking and finance background in Product roles (experience in Risk & Control is a plus)
• Worked on at least 1 AI project end to end
• Understanding of Gen AI and Agentic AI
• Hands on with writing Epics, Stories, Story Maps
• Worked in Agile (Knowledge of SAFe Agile is preferred)
• Good communication and stakeholder management skills
• Takes end to end ownership of deliverables
• Strong analytical and quantitative skills; Data driven and results-oriented
• Skilled at working with third party service providers
• Excellent written and oral communication skills
• Significant experience building complex business and/or transactional models.
• Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Technology

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Job Family:

Technology Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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