Role: User Researcher

Location: Newcastle

Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Note: The above information relates to a specific client requirement.

As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services.

This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice.  

As a User Researcher, you will:

• Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects

• Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders.

• Aligning user research activities to influence and support decision making

• Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.

• Convert concepts and emerging findings into high quality stimulus material.

• Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.

• Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users.

• Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services.

We are looking for experience in the following skills

• Relevant experience as a User Researcher  

• You have worked as part of an Agile Scrum team

• You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process

• Some experience working with GDS standards would be beneficial

Set yourself apart:

• Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design.

What’s in it for you?

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, annual performance bonus scheme (Career Level dependent), private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our partners to enable delivery of the outstanding services we are known for.

About Accenture

We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centres.

With 740,000people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises.

Visit us at www.accenture.com!

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications: Friday 13th December 2024

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement     

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.                                                          

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.