At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a Regional Cluster Lead, MENAT to provide strategic and operational leadership across the Accounts to Cash (A2C) function, with direct responsibility for teams across Turkey. This role plays a critical part in driving cash performance, customer satisfaction, and strong A2C governance across the region.

What You'll Do

In this role, you will:

•            Lead and Develop Talent: Lead, manage, and motivate A2C teams across Turkey, ensuring high performance, engagement, and continuous development

•            Own and deliver Cash Collection, DSO, and BDE performance, including:

• Cash forecasting and BDE forecasting
• Maintenance of Risks & Opportunities (R&O) reports

•            Own A2C KPIs and data management, including development, refinement, governance, and ongoing monitoring

•            Drive customer satisfaction targets related to Billing, Collections, and dispute management

•            Lead and enforce credit policy, including A2C governance, controls, and compliance

What You'll Bring

The ideal candidate will have:

•            Minimum 5 years of relevant functional experience, ideally in Billing or Collections (exposure to both preferred)

•            People Leadership: 6–8 years of experience experience leading teams through organizational restructures, system migrations, and business integrations

•            Hands-on experience and working knowledge of Oracle ERP systems, billing systems, customer portals, and CRM platforms including Salesforce

•            Experience conducting AR settlement negotiations with major customers and senior stakeholders

What We Offer:

• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing.
• Opportunities for continuous learning and professional growth.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

Category: Customer Support