You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Under limited supervision, this position in the Global Security Office (GSO) will require excellent analytical and problem-solving skills, with the ability to communicate complex IRM topics, solutions and capabilities to architects and stakeholders around ServiceNow Enterprise IRM Applications. The position monitors, evaluates, and makes recommendations regarding the security, privacy, and integrity of the global systems, to provide assurances that systems and data are properly safeguarded for security and privacy purposes, utilizing a strong understanding of GRC foundations/best practices/principles for Policy, Compliance, Risk, Audit, Regulatory Change Management, Risk/Advance Risk, Advance Audit(Enterprise IRM Applications), CMDB fundamentals, and Entities.

Principle Duties

• Work with functional and technical requirements to design and implement work within ServiceNow Enterprise IRM Applications.

• Support and maintain ongoing processes, for Enterprise IRM Applications. scope, product, and operational changes/maintenance.

• Support, validate requirements to developers and deployment including user acceptance testing and agile testing- assuring alignment between stories and stakeholders and take processes into features/requirements for implementations.

• Understands and works with ServiceNow architectural requirements and dependencies

• Collaborate with compliance, security and technology professionals on projects related to compliance with global data protection laws.

• Facilitates incoming audits and assessments, coordinating discussions with appropriate owners and business stakeholders, and follows up on any remediation activities identified to meet associated due dates to ensure timely completion.

• Participates in the development of policies, standards, controls, procedures, and security audits and assessments.

• The scope of routine activities and tasks in this role will be in support of one or more functional areas, the department or division.

• Performs other duties as assigned

Education

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent experience - Required

• ServiceNow Certification as GRC Admin or GRC/IRM implementation analyst, OR ServiceNow University GRC: Integrated Risk Management (IRM) Implementer - Required

• Master’s degree in Arts/Sciences (MA/MS) or professional industry certification - Preferred

Work Experience, Skills, and Abilities

Required

• 4+ years' relevant experience in IT security, privacy, audit, controls and regulatory compliance, or related experience.

• Deep understanding of ServiceNow platform and its capabilities, dependencies with proficiency in ServiceNow administration and development and architectural requirements with experience in Versions of Xanadu or Yokohama

• ServiceNow GRC framework and process administration (Regulatory Change Management a plus)

• General knowledge of business and technology operations; ability to work well within a team setting and maintain a high level of confidentiality

• Intermediate knowledge of global standards and regulations regarding security, privacy, and fraud.

• Demonstrated ability to learn and stay current on data privacy, data security, and fraud threats and vulnerabilities.

• Intermediate organizational, planning and task management skills with high attention to detail; ability to adjust to changing priorities and work under tight timelines

• Investigative, analytical and problem-solving skills; ability to set goals, communicate expected outcomes and liaise with individuals across a variety of functions and levels

• Excellent customer service skills; ability to balance multiple priorities, deadlines and deliverables while maintaining a positive attitude

• Intermediate oral and written communication skills; ability to convey information in a clear and concise manner and provide regular proactive updates to team members, key stakeholders, and mid-level management

• Quick to adapt to new methods; ability to be flexible when needed, take initiative and demonstrate accountability

Preferred

• Insurance/Reinsurance industry experience or certifications

• Information security, privacy, compliance, risk or audit professional certifications, such as: SSCP, CIPP, CISA and Security+

• Intermediate understanding of domestic and global security & privacy regulations

Technical Skills

Required

• ServiceNow Expertise as GRC Admin or GRC/IRM implementation analyst OR ServiceNow University GRC: Integrated Risk Management (IRM) Implementer

• Strong understanding of GRC Lifecycles management (Policy, Controls, Audit, Risk, Regulatory Change Management, Advance Risk and Advance Audit)

• Strong understanding of Reporting, Dashboards, and workspace within ServiceNow

• Understanding of Regulatory tool integrations with ServiceNow

• Strong understanding of Entities/CMDB within ServiceNow

• Microsoft Office application experience (Excel, Word, Visio, Teams, SharePoint)

• Familiarity with IT and security systems

• Knowledge of applicable regulations such as Sarbanes-Oxley, DORA, NY DFS, GLBA, GDPR etc.

Preferred

• IT Control Frameworks including NIST CSF/P, NIST AI, COBIT, ITIL, ISO 27001/27002, CIS, etc.

• Knowledge of risk assessment methods

• Information security, privacy, compliance, risk or audit professional certifications, such as: SSCP and Security+

• Experience reviewing SOC1 and SOC2 attestations

• Project management skills/experience

• Power-BI Experience for reporting, queries and creating dashboards

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What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range:

$89,310.00 - $134,870.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.