Senior Analyst, Application Support - Kinaxis Platform

Posted:
1/8/2026, 4:09:37 PM

Location(s):
Metro Manila, Philippines ⋅ Taguig, Metro Manila, Philippines

Experience Level(s):
Senior

Field(s):
IT & Security

Summary​:

The Global Planning IT organization provides IT support for the Kinaxis application and its users.  This support includes monitoring job workflows for completion/corrective action, developing enhancement requests, test definition and execution, documentation, issue investigation and/or issue anticipation and subsequent resolution
 

The Kinaxis application requires monitoring from 6:00 AM to 11:00 PM PST, Monday through Friday. Our current setup utilizes two shifts: 6:00 AM – 3:00 PM and 2:00 PM – 11:00 PM. Personnel typically rotate between these shifts on a monthly or bi-monthly basis. Holiday work is mandatory, with compensation provided as either time off or additional pay. During holidays, one individual is required per shift.

Qualifications;

  • 4-8 years of experience, preferred
  • Bachelor's degree in related field, or equivalent work experience, preferred
  • Knowledge of demand and supply planning, inventory optimization and supporting processes preferred. 
  • Kinaxis development experience preferred
  • Experience with other supply chain planning tools a plus.
  • Kinaxis integration (Talend or Data Fabric Pipeline) development experience preferred.
  • SAP APO, ECC or S4 experience preferred. 
  • Data analysis and scripting skills are a plus.  Experience with Linux, shell scripting a plus.
  • Relational database skills are a plus (SQL, Oracle, Access)
  • Ability to grasp complex issues, even in circumstances where there is incomplete or conflicting information, or conflicting views expressed by those involved
  • Ability to steer multiple stakeholders towards a common goal and to reach consensus. 
  • Excellent communication skills, oral and written

Responsibilities:

  • Fully understand both functional and technical capabilities of Kinaxis and related integration utilities as well as needs of users and business processes.
  • Build a strong working relationship with the Planning IT team members as well as the Kinaxis COE team. 
  • Monitoring Kinaxis and supporting integration jobs/workflows/tasks for successful completion.   Assessing any failures and taking necessary corrective actions.
  • Manage issues, document, escalate as appropriate and ensure resolution.
  • Develop and implement Kinaxis and integration related resources to support business or IT requests for enhancements.
  • Document test results and solutions and support CAH change management process as required.
  • Coordinate testing, data validation and planner data input with the Kinaxis COE during system deployments
  • Investigate reported user issues.  Work with the Kinaxis COE and IT partners to bring resolution.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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