The Position:

To assist the Director of Bursar to provide management and leadership to all bursar staff
and to coordinate the regional process for all revenue collection. To ensure that all
revenue is recognized in the appropriate period, billed and recorded in the region's
accounting records timely and accurately. To assist the Director with enforcing college
financial management policies and procedures.

Key Responsibilities:

 Oversee and manage the day-to-day operations as it pertains to revenue and

collection process, including the recording of revenue

 Handle escalated student issues

 Monitor Student Helpdesk tickets.

 Coordinate and chair non-pay committees in coordination with Office Managers at each campus.

 Petty Cash reconciliation

 Assist with answering phone and emails from students while providing good

customer service

 Monitor Bursar Office email and disseminate to correct bursar staff.

 Ensure that procedures are documented and current with coordination of the

Director

 Work with the director on process improvements to enhance efficiencies

 Maintain a training manual for all new employees and ensure that all new

employees are properly trained

 Maintains adherence to Financial Management rules and regulations in regards to revenue collection

 Troubleshoot and resolve customer complaints, both independently and with the Director

 Works with other departments to develop strategies to streamline the student

service process.

The above is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Supervision Received: Director

Supervision Given: Student service specialists and 3rd party billing specialists

Compensation: $50,000-59,500

Education and Experience

 Minimum Qualifications:

 Associate’s degree in accounting or related field

 Two years of related experience

 Demonstrated supervisory experience

Preferred Qualifications:

 Bachelor’s degree in accounting or related field

 Experience in Banner AR system

 Experience with Workday

 5 years of accounting experience in a college setting

 Data Analysis Experience

Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.