Application Support Engineer

Posted:
9/4/2024, 11:22:22 PM

Location(s):
Mumbai, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Mid Level

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Sales and Distribution (SD)
Good to have skills : Application Packaging
Minimum 5 year(s) of experience is required
Educational Qualification : BE

Summary: As an Application Support Engineer for Packaged Application Development, you will be responsible for identifying and solving issues within multiple components of critical business systems related to SAP Sales and Distribution (SD). Your typical day will involve providing dynamic service and support to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support for SAP Sales and Distribution (SD) related issues, including troubleshooting, root cause analysis, and resolution. - Collaborate with cross-functional teams to identify and resolve issues related to multiple components of critical business systems. - Ensure smooth functioning of the systems by monitoring and maintaining system performance, availability, and reliability. - Develop and maintain technical documentation, including standard operating procedures, system diagrams, and knowledge base articles. - Participate in system upgrades, patches, and migrations, ensuring minimal disruption to business operations. Professional & Technical Skills: - Must To Have Skills: Strong knowledge and experience in SAP Sales and Distribution (SD). - Good To Have Skills: Experience in Application Packaging. - Experience in providing technical support for critical business systems. - Strong analytical and problem-solving skills. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP Sales and Distribution (SD). - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.

BE

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing