Position Summary

The successful candidate will lead their team in the financial success of the branch and HUB. Delivering exceptional client experience and sales excellence, through training, coaching, mentoring and motivating employees. The Branch Manager will be responsible for developing and managing their branch. They are accountable for increasing revenues, profitability, and flow through, managing expenses, as well as the overall satisfaction and engagement of both clients and employees.

Responsibilities

Fiscal Responsibilities

• Develop annual business plan, with the VP, CBN that when executed, will meet targets, and maximize every opportunity, for all lines of business in the branch
  • New business
  • Business retention
  • Branch growth
  • Client experience
  • Introduction of new lines of business
• Monitor P&L statements and take appropriate corrective action when necessary to ensure targets are met
• Assess local market and identify current and prospective opportunities to obtain new clients
• Ensure an excellent and consistent client service experience
• Ensure all best practices are adopted and effective for the branch
• Maximize on opportunities for efficiency (i.e. utilizing central processing)
• Participate actively in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization
• Other duties and responsibilities as assigned

Talent Management Responsibilities

• Provide a positive work environment that attracts, retains and motivates talent
• Select the best talent for branch positions
• Support the team of talent to achieve their highest performance potential
• Performance management:
  • Frequent feedback (formal / informal)
  • Annual formal review
  • Documentation
• Provide and encourage development:
  • Training & development (internal / external courses & on-the-job training)
  • Cross training
  • Coaching
• Identify and develop future leadership talent (Supervisors, Leads, Managers)
• Onboard and orient new talent
• Regular meetings
• Clear, concise and consistent communication (branch specific, corporate communications, etc.)
• Other duties and responsibilities as assigned

Operational Responsibilities

• Manage all operational aspects of the branch including:
  • Corporate branding
  • Office aesthetics and cleanliness
  • Supplies
• Ensure the safekeeping of all company assets in the branch
• Ensure consistent and effective application of all corporate policies and procedures as they apply to the business or to the employees
• Other duties and responsibilities as assigned

Skills, Characteristics & Qualifications

• Level 2 General Insurance License or actively pursuing Level 3 License
• Ability to work collaboratively with direct reports, colleagues and front line talent to create a results driven and team oriented environment
• Strong communication skills, both verbal & written
• Excellent interpersonal skills with a variety of internal and external clients
• Passion and firm understanding of business and financials
• Ability to plan and manage at the operational, branch level
• Strong organizational skills
• Minimum 3 years’ experience managing a department or branch
• Commitment to continued learning & development
  • Leadership & management
  • Sales
  • Client experience

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us/apply now. 

The expected salary range for this position is $80,000 to $95,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. 

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

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