Are you passionate about driving reliability excellence and reducing operational failures?

Do you enjoy applying engineering discipline, data analysis, and structured problem‑solving to improve system performance?

Partnering with the Best

Baker Hughes is a global energy technology leader delivering innovative solutions across the energy value chain. Our Artificial Lift Systems (ALS) and Reliability Engineering teams support customers by improving equipment performance, enhancing operational safety, and reducing failure recurrence through structured analysis and continuous improvement. We are committed to reliability, engineering rigor, and delivering high‑quality outcomes for our customers.

Fueling Your Passion

As a Services Professional – Reliability Engineering, you will play a key role in identifying, analyzing, and mitigating equipment performance issues across the artificial lift portfolio. You will partner closely with Engineering, Service Delivery, AMO, Supply Chain, and field operations to lead structured investigations, implement corrective and preventive actions, and drive product and service reliability improvements.

As a Services Professional – Reliability Engineering, you will be responsible for:

• Ensuring full compliance with the Manage the Job Cycle (MtJC) process for artificial lift RCFA activities.

• Leading and participating in incident investigations, reviewing planning, preparation, execution, and lifecycle conditions to determine true root causes.

• Conducting comprehensive Root Cause Failure Analysis (RCFA) using 5 Whys, Fishbone/Ishikawa, and structured cause mapping techniques.

• Developing accurate cause maps to illustrate causal pathways and support data‑driven corrective and preventive actions (CAPA).

• Managing FRACAS processes across all DMAIC stages (Define, Measure, Analyze, Improve, Control).

• Facilitating or leading incident review boards and corrective action boards to ensure closure and accountability.

• Sharing lessons learned with field teams and supporting knowledge transfer across the reliability engineering community.

• Acting as a subject matter expert to Service Delivery, Engineering, and Supply Chain functions on reliability‑related topics.

• Supporting new product development with reliability input, engineering feedback, and deployment readiness assessments.

• Participating in engineering design reviews and contributing reliability insights to design improvements.

• Analyzing drive download data, downhole monitoring data, and field performance information to identify failure trends.

• Developing, tracking, and reporting key performance indicators (KPIs) related to reliability performance.

• Supporting continuous improvement projects and special engineering initiatives as assigned.

• Facilitating structured incident investigations and ensuring timely implementation of CAPA actions.

• Collaborating cross‑functionally to enhance system reliability, product performance, and operational consistency.

To be successful in this role you will:

• Have a Bachelor’s degree in Science, Technology, Engineering, or Mathematics.

• Preferably have artificial lift (ESP) experience and a background in reliability engineering or artificial lift field operations.

• Demonstrate strong leadership, interpersonal, influencing, and planning skills.

• Be willing and able to support field operations, including on‑call availability during weekends when required.

• Have the ability to operate effectively within a global matrix organization.

• Possess strong written and verbal communication skills, including the ability to deliver technical presentations.

• Demonstrate strong analytical, organizational, and problem‑solving abilities.

• Be willing to travel to rig sites, customer facilities, training centers, and operational locations as needed.

Desired Characteristics

• Extensive operational experience with ESP and other artificial lift technologies, with a strong focus on reliability and performance optimization.

• Preferred prior experience such as Field Engineer/Specialist, Remote Operations, Applications Engineering, Product Development, AMO Engineering, or similar technical disciplines.

• Strong analytical, applied engineering, and problem‑solving skills.

• Advanced knowledge of Six Sigma, DMAIC processes, and business intelligence tools.

• Ability to deliver technical presentations to customers, engineering teams, and leadership groups.

• Experience mentoring, coaching, or supporting cross‑functional technical teams.

• Ability to quickly learn and use engineering software tools related to reliability modeling, performance analysis, and system simulation.

• Self‑motivated, structured, and capable of working independently while balancing multiple priorities.

Work in a Way That Works for You

This role involves collaboration with field, engineering, and operations teams. Work hours, travel, and on‑call schedules may vary based on operational and investigation requirements.

Working with Us

At Baker Hughes, our people drive our success. We foster a collaborative, inclusive, and safety‑focused environment that encourages continuous learning, innovation, and career growth.

Working for You

We offer a competitive compensation and benefits package designed to support your well‑being and long‑term success, including:

• Comprehensive health and wellness benefits

• Professional development and training opportunities

• Financial and retirement programs

• Life insurance and disability benefits

• Additional voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

 

 

The Baker Hughes internal title for this role is: Services Professional - Reliability Engineering