Posted:
11/18/2024, 5:48:47 AM
Location(s):
Cupertino, California, United States ⋅ California, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
Develop relationships with target customers with the aim of driving referrals & constant visitation to MGM
Ensure relevant sales targets are met through the on-going contact with customers
Explain & deliver relevant offers, incentives and programs; confidently answering questions from guests
Upsell other relevant offers based upon scripted information
Contact in response to correspondence from customers (engaged via a digital channel) or to follow up initial sales contacts (for example off-property events)
Constantly adjust sales scripts to better target the needs and interests of specific individuals
Job Requirements:
One year sales experience preferred, possess a track record of excellent customer service, excellent understanding of the market & customers being served
Knowledge of Contact Centre & CRM Software beneficial
Possess the ability to perform under supervision during training
High School Graduate or above. University Degree desirable
Proficient in Cantonese and Mandarin
Ability to work flexible hours including nights, weekends and holidays
Website: https://mgm.mo/
Headquarter Location: Cupertino, California, United States
Employee Count: 10001+
Year Founded: 2007
IPO Status: Private
Industries: Hospitality ⋅ Recreation