Posted:
8/19/2024, 5:00:00 PM
Location(s):
California, United States ⋅ Cupertino, California, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
Develop relationships with target customers with the aim of driving referrals & constant visitation to MGM.
Ensure relevant sales targets are met through the on-going contact with customers.
Explain & deliver relevant offers, incentives and programs; confidently answering questions from guests.
Upsell other relevant offers based upon scripted information.
Contact in response to correspondence from customers (engaged via a digital channel) or to follow up initial sales contacts (for example off-property events).
Constantly adjust sales scripts to better target the needs and interests of specific individuals.
Job Requirements:
One year sales experience preferred, posses a track record of excellent customer service, excellent understanding of the market & customers being served.
High School Graduate or above. University Degree desirable.
Proficient in Cantonese and Mandarin.
Knowledge of Contact Centre & CRM Software beneficial.
Ability to work flexible hours including nights, weekends and holidays.
Website: https://mgm.mo/
Headquarter Location: Cupertino, California, United States
Employee Count: 10001+
Year Founded: 2007
IPO Status: Private
Industries: Hospitality ⋅ Recreation