Operations Manager

Hillel at Miami University

Role Overview

Hillel at Miami is seeking a highly organized, engaging, dependable, and detail-oriented individual to serve as our Operations Manager. This full-time position plays a critical role in the day-to-day functioning of our organization, overseeing office administration, facilities coordination, financial processing, and donor database management. The Operations Manager helps ensure that Hillel runs smoothly and remains a welcoming, functional, and student-centered environment.

This role includes managing administrative systems, processing invoices and bills, maintaining accurate records, supporting organizational operations, and coordinating building and facility needs. Some evening and weekend availability is required to support programs and events. Workload is typically heavier during the academic year, with somewhat lighter periods during university breaks and the summer months. A full list of responsibilities is included below.

What You’ll Bring to the Job

• Office administration, facilities management, and financial record-keeping experience.
• Attention to detail, flexibility, sense of humor, and excellent interpersonal and communication skills.
• Strong follow-through and proactive communication skills
• The ability to work both independently and as part of a team, be willing to lead or assist with program and facility setup and breakdown, and have the ability to prioritize and handle multiple assignments. Ability to lift 50 pounds.
• Minimum of two to three years relevant work experience.
• Bachelor’s degree required.

What You'll Do

Administration 

• Support the day-to-day operations of Hillel through front desk reception, scheduling, mail and deposits, vendor coordination, event support, ordering supplies, maintaining a clean and welcoming space, and other administrative duties as needed.
• Maintain relations with all vendors and service providers
• Manage all incoming email, mail, and phone correspondence in a timely and professional manner.
• Manage internal calendaring of events
• Ensure timely processing and payment of invoices, reimbursements, and vendor obligations
• Manage Board of Directors logistics, including scheduling, Zoom meetings, and other administrative support as needed
• Oversee technology systems including computers, phones, voice mail, etc.
• Provide and manage administrative and logistical support for the staff, student leadership and lay leaders
• Coordinate operational logistics for programs, Shabbat dinners, holidays, and major events 

Facilities Management 

• Oversee maintenance of building and facilities
• Ensure that the building and grounds are welcoming, clean, and well maintained
• Direct and supervise the work of janitorial service, gardener, and other tradespeople
• Coordinate operational logistics related to summer storage, move-in/move-out periods, and building usage
• Coordinate scheduling of facilities and outside rentals
• Maintain office, kitchen and building supplies inventory, including regular and special shopping/purchasing for programs and events (must be available 2 - 3 Friday evenings a month during school year)
• Oversee building and online security operations, including coordinating with outside security partners to maintain safety coverage for Hillel.

Financial Responsibilities 

• Prepare and coordinate timely bank deposits and maintain accurate financial documentation
• Work with senior staff to build and monitor annual operating budget
• Support Executive Director to track revenue and projections
• Work in close coordination with Bookkeeper to deliver reports and relevant information to the finance committee
• Provide fundraising support to include maintaining accuracy and cleanliness of our donor management system (Little Green Light), gift entry, donor acknowledgements, and regular reporting
• Supervise and ensure timely and accurate processing of all donations
• Maintain accurate financial records and reporting in partnership with Shared Business Services 

Special Projects 

• Jewish religious and special event logistics, including event coordination, setup and teardown, catering management, ordering supplies, and ensuring programs have the operations in place to run smoothly
• Other duties as determined by the Executive Director

What You’ll Receive

• Competitive salary in the nonprofit marketplace. The salary range for this role is $45,000 - $55,000
• A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D and Long Term Disability (LTD) insurances, Flexible Spending accounts, 3 weeks paid vacation plus 10 sick days, and parental leave.
• Great professional development, mentoring, and skill building opportunities
• Free meals and University/Hillel swag

About Hillel at Miami University

Hillel at Miami University is the center of Jewish life on campus, creating meaningful opportunities for students to connect, explore Jewish identity, and build community. We are committed to fostering a warm, inclusive, and pluralistic environment where every Jewish student feels welcomed and valued. Through innovative programming, leadership development, and relationship-based engagement, Hillel empowers students to shape a vibrant and lasting Jewish community on campus.

Hillel at Miami University is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

About Miami University

Miami University, located in Oxford, Ohio, is a nationally recognized public university known for its strong academics, vibrant student life, and classic college-town experience. With approximately 19,000 undergraduate students, Miami fosters a highly engaged campus culture centered around leadership, involvement, and community.

About Oxford and Cincinnati

Oxford offers the charm and energy of a close-knit college town, while nearby Cincinnati, just 45 minutes away, provides access to a vibrant and growing Jewish community. Together, they create a unique environment where students and young professionals can find meaningful Jewish life, strong community connections, and opportunities for personal and professional growth.