Credit Systems Coordinator

Posted:
8/29/2024, 12:14:45 AM

Location(s):
Minnesota, United States ⋅ Iowa, United States ⋅ Sioux City, Iowa, United States ⋅ Exeter, New Hampshire, United States ⋅ Arden Hills, Minnesota, United States ⋅ New Hampshire, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Credit Systems Coordinator

This position can work remote/virtual - with a strong preference to Arden Hill, MN or Sioux City, IA.

We are hiring a Credit Systems Coordinator to join our Customer Financial Services Credit team.   Key responsibilities will include:

  • Support the electronic invoice process and other accounts receivable documents delivery through our self-service, secure web payment portal
  • Ensure invoices, statements and other documents are delivered to external and internal customers on a timely and consistent basis. Enter new account/user information as needed
  • Provide quality customer service by researching and resolving invoice inquiries with our external customers and internal credit team, provide training and answer other accounts receivable inquiries.
  • Report on various electronic payment activity, for example, but not limited to, the number of new users set up, new customers enrolled, deactivations and other reports used to promote usage of online AR system/portal.
  • Support the online credit application process through our self-service, secure web payment portal.
  • Assist in the customer acquisition/merger process by connecting with customers to determine the details of the acquisition/merger and then utilizing that information to determine future account structure.  Work with Master Data team to facilitate necessary account changes.
  • Build solid working relationships within the credit team and all cross-function Land O’Lakes business units


Education/Experience:

  • 3-5 years related work experience or Bachelor’s degree and 1 year experience required.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook
  • Prior experience in System Management, Credit, Customer Service, Accounts Receivable or related strongly desired.
  • Must be comfortable working in an electronic enablement and self-service portal environment with the ability/interest in creating reports.
  • Must possess strong interpersonal communication skills, both verbally and written
  • Must be agile and able to manage multiple tasks at one time.
  • Strong aptitude for financial matters and understanding of customer interests

We have the flexibility for this position to be located at our Arden Hills, MN Corporate Headquarters or at our location in Sioux City, IA.  Internal employees located at any of our plant locations may also be considered.  This role can be a virtual work arrangement.

Salary is negotiable based on experience: $49,040 - $73,560

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.


Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.