Posted:
12/18/2024, 5:25:46 AM
Location(s):
Florida, United States ⋅ Tampa, Florida, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role:Qualifications:
• High School/GED level reading and math skills
• Experienced driving skills
• Company Driver - Valid driver’s license
• Knowledge of assigned store area preferred
• Ability to read a map and follow directions
• Ability to communicate effectively, both verbally and written, with donors and other employees
• Physically able to lift up to 80 pounds
• Able to physically navigate stairs, narrow spaces and tolerate heat/cold while lifting and transporting heavy objects
• Ability and have knowledge of how to break down furniture in order to move it and how to reassemble
• Ability and have knowledge of how to move furniture in and out of donors’ and customers’ homes to limit damage to home or donated items
• Ability to remain calm and troubleshoot/handle vehicle service issues independently
Competencies:
• Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
• Strictly follows the daily pick-up and delivery routes provided each day to effectively and efficiently manage time lines and schedules.
• After proper training from management, plots routes and/or dispatches for non-scheduled pick-ups, deliveries, and transfers.
• Exercises quality control of donated items by assessing the items’ resale eligibility.
• Loads truck and secures items by practicing safe and proper body mechanics relative to lifting and transporting heavy items such as furniture, boxes, books, etc.
• Maintains safe operation by complying with operational policies, procedures and standards, as well as state and local driving rules and regulations.
• Cleans truck interior and exterior and ensures all maintenance work is completed according time appropriate timelines.
• Ensures accountability standards for gas cards, receipts, and in-kind acknowledgements are met.
• Maintains personal standards by presenting a neat and clean appearance, promoting a positive, courteous and safe work environment, and ensuring personal timekeeping procedures are met every day.
• Performs other duties as assigned.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
Website: https://capitalcaring.org/
Headquarter Location: Falls Church, Virginia, United States
Employee Count: 501-1000
Year Founded: 1977
IPO Status: Private
Industries: Advice ⋅ Health Care ⋅ Hospital