Job Description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in client engagement, analysis and process management to Citi’s Client Solutions team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

This role reports to the Global Head of Custody Client Solutions and Experience and forms part of a new product team tasked with creating tailored client solutions and content. Custody is a part of the Securities Services organisation. 

Securities Services capabilities include a full suite of fund administration and middle office services as well as custody capabilities in 104 markets.

The role is a senior position responsible for Custody product solutions tailored to our Asset Management client segment. Responsibilities include:

• Define our Custody product strategy for the asset management segment, ensuring Citi grows its position in the market while ensuring high quality product delivery.

• Define Custody narrative including value proposition and bespoke solution packages for asset management client segment including integration with our Funds and Middle Office partners.

• Primary individual responsible for solutioning complex deal opportunities incl. sustainable operating models, resources, commercial pricing and contractual terms

• Develop thematic understanding of Custody asset management gaps to drive tactical and strategic deliverables that increase accessible wallet

What you’ll do:

• Execution against strategy to increase revenues and margin in line with our business objectives.

• Responsible for solutioning of complex deal opportunities including sustainable operating models, resources, commercial pricing and contractual terms.

• Define content strategies aligned with business objectives and targeted client segments.

• Enhance product to ensure Citi’s offering is highly competitive in terms of capability and client experience vs competitor products.

• Own and lead initiatives to consistently deliver a leading product and service proposition.

• Partner with Securities Services Sales organization to complete RFPs, client pitches, contract and commercial negotiations.

• Manage senior client engagement.

What we’ll need from you:

• Intellectual curiosity, analytical and conceptual thinker.

• Proactively seeks and develops new opportunities.

• Attention to detail and process/analytic mindset.

• Ability to build networks and relationships internally and externally.

• Familiarity with Custody, Funds and Middle Office operating models including integration with OMS providers.

• Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets.

• Ability to structure and break down problems, develop solutions, and to drive to results.

• Process Management knowledge with a propensity for detail and comprehensiveness of content.

• Ability to collaborate and clearly communicate complex ideas.

• Generation of progress reports and presentations for management.

• Bachelor’s/University degree, Master’s degree preferred.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous vacation allowance increasing with tenure

• A discretional annual performance related bonus 

• Health insurance

• Employee Assistance Program  

• 401(K)

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.