Administrative Program Coordinator IV - Emergency Medicine

Posted:
10/2/2025, 4:30:55 AM

Location(s):
Ohio, United States ⋅ Cleveland, Ohio, United States

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Hybrid

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Program Coordinator IV - Emergency Medicine

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Emergency Medicine-Integrated Hospital Care Institute

                      

Job Code

T28021

                     

Shift

Days

                       

Schedule

7:30am-4:00pm

                       

Job Summary

                         

Job Details


Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 


The Administrative Coordinator IV role is a Hybrid role that includes typical responsibilities seen in both an Executive Assistant (Administrative Assistant/Clerical/Secretarial) position, and Administrative Coordinator (Program Coordinator) role. The caregiver needs to have interest in, and experience supporting both functions. They must be comfortable having two sets of responsibilities in a hybrid non-traditional role.

This role is an integral part of our Emergency Medicine team, supporting Emergency Department caregivers in delivering world-class care across Cleveland Clinic locations enterprise-wide. Team members have access to training classes to develop new skills that enhance their effectiveness in the role. Additionally, there are opportunities to participate in project management initiatives, offering valuable experience and skill-building in that area.

 
A caregiver in this position works M-F, 7:30am - 4:30pm.


A caregiver who excels in this role will:  

  • Function as a liaison and administrative, technical and operational resource.  

  • Assist the Director with projects and daily tasks.  

  • Coordinate policy evaluation and implementation.  

  • Identify operational improvement opportunities to create an efficient workplace.  

  • Develop communications and databases. 

  • Lead or coordinate multiple complex projects, major initiatives or policy implementations. 

  • Update, monitor and manage databases. 

  • Develop scorecards and milestones to track progress.  

  • Analyze project improvement and progress. 

  • Report discrepancies and variances. 

  • Act as a liaison with committees, caregivers and vendors.  

  • Facilitate project prioritization and implementation.  

  • Assist with the scheduling, coordination, preparation and communication of meetings. 

  • Attend meetings and record key outcomes. 

  • Identify key milestones and deadlines.  

  • Communicate project status and requirements to achieve results.  

  • Research, analyze and organize information for presentations.  

  • Develop interdepartmental education programs and assist with developing department orientation and training.  


Minimum qualifications for the ideal future caregiver include:  

  • Bachelor’s Degree in Business Administration, Finance, Communications, Healthcare Administration or a related field and 5 years of administrative, financial or project management experience

  • OR High School Diploma/GED and nine years of experience

  • OR Associate’s Degree and seven years of experience

  • OR Master’s Degree and four years of experience.

  • Strong computer skills and experience with software applications 

  • Skills/qualities: multitasking, critical thinking, decisive judgment, independent, interactive, communication and customer service 


Preferred qualifications for the ideal future caregiver include:  

  • Healthcare experience 

  • Knowledge of project management and communication practices 

  • Experience in a leadership or supervisory role 


Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

  • High degree dexterity to operate office equipment and personal computer.

  • May require extended periods of sitting and frequent standing.

  • Good visual acuity through normal or corrected vision.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities