How about a job that works for you? 🤔 
 

Ever dreamt of a role where you call the shots on where you work? Welcome to Safeguard Global! We're all about making work fit your life, not the other way around. 🦸 

Our “work in any way” philosophy means tackling projects from the comfort of your couch, breaking up your day to run errands, or taking meetings from a cozy café. At Safeguard Global, you have the flexibility to balance productivity with life’s moments while meeting your deadlines. 🛣️

The role in a nutshell:
 

The Team Leader – GEO Invoicing is responsible for leading and overseeing end-to-end billing operations to ensure accuracy, timeliness, and compliance with internal controls and contractual obligations. This role requires strong hands-on expertise in ERP systems—preferably SUN Systems—along with the ability to manage teams, partner with stakeholders, and drive continuous process improvements.

The position combines operational leadership with technical billing expertise, making it a critical role in ensuring seamless invoicing, high service quality, and scalable billing operations.

How you will make a difference: 

• Lead, mentor, and manage the billing team to consistently achieve daily, weekly, and monthly billing targets.

• Allocate workload effectively, monitor team performance, and ensure adherence to SLAs and internal control frameworks.

• Conduct regular performance reviews, coaching sessions, and structured training programs, with a strong focus on ERP usage and billing best practices.

• Foster a collaborative, high-performance team environment focused on quality and accountability.

• Oversee end-to-end billing processes including invoice generation, validation, posting, and dispatch.

• Ensure invoices are accurately raised in line with contractual terms, rate cards, and client agreements.

• Review and approve billing entries and invoices prior to final issuance, ensuring completeness and accuracy.

• Proactively identify and resolve billing discrepancies to minimize rework and client escalations.

• Perform and supervise billing transactions within ERP systems, with a strong preference for SUN Systems.

• Ensure accurate master data maintenance, billing codes, and accounting entries within the system.

• Partner with IT and ERP support teams to address system issues, enhancements, and upgrades.

• Support automation initiatives and system-driven improvements to enhance billing efficiency.

• Ensure full compliance with company policies, accounting standards, and statutory requirements.

• Perform billing reconciliations and support month-end close activities.

• Prepare and maintain audit-ready documentation to support internal and external audits.

• Strengthen control frameworks to reduce billing errors and financial risks.

• Act as the primary escalation point for billing queries, discrepancies, and exceptions.

• Collaborate closely with Sales, Operations, Finance, and Clients to resolve billing issues in a timely manner.

• Maintain strong stakeholder relationships through clear communication and proactive issue management.

• Prepare and review MIS reports, billing dashboards, and variance analyses.

• Identify process gaps and implement improvements through standardization, automation, and system enhancements.

• Ensure SOPs are well-documented, updated, and followed consistently across the team.

• Drive continuous improvement initiatives to enhance accuracy, efficiency, and scalability.

What will make you stand out: 

• 5–8 years of experience in billing or finance operations.

• Minimum 1 year of experience in a team lead or supervisory role preferred.

• Hands-on experience with ERP systems; SUN Systems experience highly preferred.

• Advanced proficiency in MS Excel and financial reporting tools.

• Strong analytical, problem-solving, and attention-to-detail skills.

• Excellent leadership, communication, and stakeholder management capabilities.

• Ability to manage priorities in a fast-paced, deadline-driven environment.

• Bachelor’s degree in Commerce, Finance, Accounting, or Business Administration.

• Professional accounting qualifications (CA / CMA / ACCA or equivalent), preferred but not mandatory.

• Prior experience in ERP-based billing environments, preferably SUN Systems.

• Billing accuracy and on-time invoice delivery.

• SLA adherence and reduction in billing errors.

• Team productivity, quality, and efficiency metrics.

• Effective ERP utilization and successful process improvement initiatives.

• Reduction in escalations and rework through improved controls.

About us: 
 

We’re not bound by traditional ways of doing things. Yep, we enable global expansion without the risk for more than 1,500 clients, but what really sets us apart is our vibe. We’re a community of 900+ Guardians, spread-out over 50+ countries, united by our dedication to a remote first and flexible workforce.  🌎 

Why become a Guardian:  

• 👨‍💻 Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work. 

• ✈️ International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.   

• ⭐ Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. 

• 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.  

Next Steps:  

Ready to join a workforce that shapes itself around your life, and embrace remote work like a pro? Apply by clicking on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, or provide a gentle update if you have been unsuccessful at this time.  

Welcome to the future of work! 🌐