Posted:
11/30/2025, 4:00:00 PM
Location(s):
Pennsylvania, United States ⋅ College Township, Pennsylvania, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
JOB DESCRIPTION AND POSITION REQUIREMENTS
This position requires you to have received a work-study award. To verify if you have received a work-study award, please consult the Financial Aid Award Summary area in your LionPATH account. A Federal Work Study award does not guarantee a job is available.
This part-time position staffs the receptionist areas of the learning labs in Boucke and Sparks and reports to the Student Success Specialist who oversees the receptionist program.
Essential duties and responsibilities include, but are not limited to:
Learning Centers: Will day-to-day greet, check in, and guide students coming in for tutoring to their assigned areas, along with essential data entry to record student`s time, course, and location of tutoring. Regularly checks learning centers to ensure they are clean and sanitized regularly, and equipment is operational and addresses unclean or unsafe conditions and alerts the appropriate personnel to malfunctioning equipment. Checks supply levels regularly, replenishes supplies, and informs supervisor when supplies are low. Responds to voice mails, collaborates with other receptionists, tutors, and staff members to ensure internal and public signage is current and accurate.
Advertising and University Outreach: Attends new student orientations, informational resource fairs, first year seminars, and classroom meetings to speak about the services Penn State Learning offers.
Personnel: Trains new hires to perform receptionist tasks, and effectively communicates policies and procedures to students, tutors, staff, and other receptionists.
The starting hourly rate for this job is $15.00.
Federal Work Study job performance is evaluated either annually or through ongoing mentorship. Students who received a Federal Work Study award have the opportunity to obtain a job and perform related duties either on campus, or remotely, if possible and at the discretion of the employer. Students applying for Federal Work Study positions should clarify expectations with their potential employer regarding either on campus/in person or remote work arrangements.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Website: https://www.arl.psu.edu/
Headquarter Location: State College, Pennsylvania, United States
Employee Count: 1001-5000
Year Founded: 1945
IPO Status: Private
Industries: Universities