About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Role Summary:

Klook is seeking a results-oriented Business Development Senior Associate to join our Activity Vertical team in Japan. As the travel industry experiences a massive resurgence, your mission will be to aggressively expand Klook’s inventory, ensuring we provide an unparalleled selection of experiences for inbound travelers from all over the world.

In this role, you will be a key driver of our supply growth strategy. You are responsible for identifying, pitching, and onboarding new partners major activities to hidden local workshops and outdoor adventures. This is a high-impact position where you will take ownership of enriching our product lineup to meet the diverse and evolving demands of global tourists visiting Japan.

Key Responsibilities:

• New Partner Acquisition (Hunting): Proactively identify and onboard high-potential activity providers and local operators to expand Klook’s footprint across Japan. While we will grant enough support, this position will be responsible for enriching the acquisition pipeline and securing the acquisition results by identifying the most effective method to do the hunting.
• Supply Portfolio Optimization: Analyze global traveler trends to ensure our inventory reflects the specific needs and interests of various source markets (e.g., Southeast Asia, Greater China, Europe, and North America).
• Strategic Negotiation: Execute end-to-end business development cycles, from cold outreach to contract negotiation, ensuring competitive pricing and exclusive offerings for Klook users.
• Account Growth: Build and maintain strong relationships with newly onboarded partners, leveraging data to help them optimize their listings and maximize their sales on the Klook platform.
• Market Intelligence: Stay ahead of industry trends and competitor movements to ensure Klook remains the go-to platform for activities in Japan.

What you’ll need: 

• Experience: At least 3 years of work experience, with a preference for background in the travel tech industry. Experience in Sales or Business development is an advantage. 
• Language: Fluency in both Japanese and business level English.  
• Communication: Effective communication skills to understand merchants / BD, and stakeholder requirements, gather product information, and manage client expectations. It involves being curious and using active listening to understand merchants. 
• Organization: Strong organizational skills to manage merchant portfolios, track sales activities, and ensure timely follow-ups. 
• Data skills: Comfortable working with spreadsheets and internal management systems. Has a natural curiosity of working with data and systems.
• Ability to prioritize tasks based on their strategic importance and potential business impact.Judgement:

Why Join Klook Japan?

You will be at the forefront of Japan’s inbound tourism boom. This role offers the unique opportunity to shape how millions of international travelers experience Japan, while working within a global team that is redefining the future of travel.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.