Referral Specialist WMCG

Posted:
8/19/2024, 5:40:47 AM

Location(s):
Georgia, United States ⋅ Augusta, Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Position Summary: Specializes in registering and appointing patients by working internal or external provider referrals and requests for consult. Gleans information from referrals from a variety of formats and entry points. Acts as liaison between referring providers, patients, and clinicians. Escalates patients' health concerns in accordance with division guidelines, provides connections to resources for clinical advice and guidance and navigates complex situations while making sound effective decisions.

Position Requirements: High School Diploma, GED or equivalent from a recognized State or Federal accrediting organization and 1 year or more of experience in Scheduling/Patient Access role. Skills required: Medical terminology. Excellent customer service skills and phone etiquette. Excellent computer skills.

Preferred Requirements: Associates Degree in Medical Assisting. 4 years or more of experience in healthcare scheduling and referral coordination. Certified Medical Assistant with active AAMA certification.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.