Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Site Reliability Engineering
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Position: Site Reliability Engineer (CL 11 - Analyst) Job Summary: We are looking for a proactive Site Reliability Engineer (SRE) at the Analyst level. The ideal candidate will have some professional experience and will focus on analyzing system performance, identifying areas for improvement, and ensuring high reliability and performance. Responsibilities: • Monitor system performance and reliability, and generate analytical reports. • Analyze incidents to identify root causes and preventive measures. • Develop automation scripts to improve system reliability. • Respond to incidents and troubleshoot issues. • Participate in on-call rotations and respond to system alerts. • Collaborate with development teams to ensure reliability best practices. • Document system architecture and procedures. Requirements: • Bachelor’s degree in Computer Science, Engineering, or related field. • Strong expertise in Python (mandatory). • Familiarity with Node.js (secondary skill). • Experience with observability tools like Grafana, Prometheus, and NewRelic. • Proficiency in cloud platforms (Azure, OCI, Google Cloud). • Experience with Kubernetes, Chartis, Argo CD, and GitHub Actions (good to have). • Strong analytical and problem-solving skills. • Effective communication and collaboration skills. Good to Have: • Experience with service management tools like ServiceNow and PagerDuty. • Experience in supporting retailing clients.

15 years full time education

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