Desktop Support Specialist

Posted:
7/10/2024, 5:00:00 PM

Location(s):
Joplin, Missouri, United States ⋅ Missouri, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full Time (40hrs/week)

About Us – Information Technology (IT)

Flexible scheduling

On the job training

Gain exposure to new and advanced technology in the healthcare setting

What You’ll Do

Provides support to end users in a variety of areas. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors problems or issues to ensure a timely resolution. Relies upon instruction and pre-established guidelines to perform the functions of the job. Work under immediate supervision.

Requirements

CompTIA A+ or Google IT Support Professional Certification within 120 days of hire.

Degree in IT related field or Trade School preferred.

Freeman Perks and Programs

For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid time off  (PTO)
Disability pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.