The Concierge Ambassador at The Grove will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guests and/or residents expectations. Concierge Ambassadors are direct liaisons who interact with guests and/or residents answering questions, giving direction and making detailed reservations or recommendations. This position requires understanding of property tenants, assisting with events and services, along with knowledge of local sites, destinations, events and venues. The Concierge will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality. Must be flexible to work weekends, early morning, late nights and holidays to support the operation and entire team needs.