Account Supervisor

Posted:
1/12/2026, 6:55:38 AM

Location(s):
Portland, Oregon, United States ⋅ Oregon, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Workplace Type:
Hybrid

Who We Are:

At VML, Human First is our guiding creative philosophy: we create value for people first, knowing this drives authentic and sustainable brand impact. We are a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

We connect Brand Experience, Customer Experience, and Commerce to craft unified, emotionally resonant consumer journeys.

Our 26,000 people across 50-plus markets are the heart of our company. Their perspectives, local expertise, and cultural insights drive creativity and innovation, making talent our most critical competitive advantage.

Who we are looking for: 

The Account Supervisor interacts with clients and internal partners as both an effective project steward and partner to clarify and develop project objectives, identify challenges, and guide strategy and metrics development. As such, the Account Supervisor should demonstrate an understanding of the client’s business (objectives, risks, and strategies) and its marketing goals, applying them to guidance for projects and to identify incremental growth opportunities. In this role, you will be responsible for both leading small to medium-sized projects and acting as day-to-day support on larger projects.

What you'll do:

 Work effectively with a variety of internal disciplines and teams.
 Detail-oriented with strong interpersonal, organizational, and presentation skills.
 Think and operate with strategic orientation and task/project management.
 Lead cross-functional teams and navigate cross-agency collaboration.
 Help mentor and support career development of team members.
 Ensuring operational excellence on the accounts and projects managed.
 Financial management responsibilities include reviewing project estimates, SOWs, projections, and billing for brands managed, review monthly billing spreadsheets with clients.
 Lead execution of projects and inform supervisor/director on status.
 Serves as day-to-day client contact, with supervision from manager, as needed.
 Leads team in execution of project deliverables.
 Maintains and grows knowledge of client’s business, competition, and industry.
 Leads team understanding of client’s business goals/objectives relative to projects.
 Identifies new and inventive ways to contribute to and grow client business including thought leadership around areas of interest and new opportunities; MIP plan for brand/s managed.
 Participates in key client meetings including status meetings, briefings, legal reviews, cross-agency partner meetings, agency day, and VML presentations.

Who you are:

 A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
 Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.
 Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
 Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you’ll need: 

 5+ years account management experience.
 Ability to lead and communicate effectively with cross functional teams.
 Self-confident, flexible yet takes and defends positions.
 Ability to present ideas and strategies to senior level clients.

What we offer: 

 Passionate, driven people | We champion a culture of people that do extraordinary work.
 Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
 Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
 Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

 

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$60,000$140,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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