Number of Job Openings Available:

1

Date Posted:

August 06, 2024

Department:

31602005 Courage Kenny Rehabilitation Institute Pool & Fitness Golden Valley

Shift:

Day/Evening (United States of America)

Shift Length:

8/12 combo shift

Hours Per Week:

24

Union Contract:

Non-Union

Weekend Rotation:

Occasional

Job Summary:

Greets patients, visitors and business associates in person or by phone. Assist and direct them as needed. Supports the department registration, data and administrative needs.

Key Position Details:

• .6 FTE (48 hours per two week pay period)
• Day/Evening, 8/12 Combo shifts
• Occasional weekends

Job Description:

Principle Responsibilities

• Receive patients, visitors and business associates.
  • Provide a welcoming environment.
  • Provide direction and assistance, offer escort as needed.
  • Receive messages, flowers, newspapers, and other patient-related deliveries.
  • Assure availability of wheelchairs and waiting room supplies.
  • Access patient electronic chart only based on need related to this service function.
  • May do patient check-in within Excellian or other program, and conduct check-in procedures.
  • May assist patients to other departments.
  • May enter orders into Excellian, and schedule patient for a service.
• Answer calls and inquiries.
  • Screen, verify, and relay messages to department personnel and physicians.
  • May monitor Excellian messages folders.
• May perform department-specific tasks such as administrative support, data collection, room scheduling, clerical support.
  • Other duties as assigned.

Job Requirements

• Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• 2 to 5 Years in customer service experience required and
• 2 to 5 Years experience with computers and technology required and
• 2 to 5 Years experience with medical terminology required

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently