Job Description

ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Job Responsibilities ;

• To proactively monitor all delivery movement from origin to destination across our different service types.

• Ensuring all shipment transition from one place to another place remain within SLA

• Monitor and ensure sorting hub SLAs are achieved.

• Responsible for sorting and calculating the lodgement of the parcel onto the truck to ensure the volume and time meet requirement

• Ensuring the parcel is sorted with accuracy and within the given time range

• Responsible for the accuracy of the parcel handover in/out of hubs and smooth in/outbound flows

• Ensure optimal use of trucks by assigning the right truck to the right job and maximizing load capacity.

• Assign and manage loads to ensure efficient use of truck space and adherence to delivery schedules.

• Being present on site to ensure projects, new processes or issues are resolved and run seamlessly.

• Generate regular reports on fleet performance and conduct vendor performance to ensure vendors meeting the KPI performance.

• Executing validation invoice in regards of trucking utilization

• Proactively communicate with customers regarding driver information, delivery schedules, delays, or issues, ensuring high levels of customer satisfaction.

• Address and resolve any issues that arise during transportation, such as delays, accidents, or customer complaints.

• Develop and implement contingency plans to handle emergencies or unexpected situations.

• Collaborate with other departments to ensure smooth logistics operations.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!