ABOUT APPLY
APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit
applydigital.com.
LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in Canada, working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone).
THE ROLE:
As an Agentic Product Design Lead, you will be a hands-on senior design leader at the intersection of craft, systems thinking, and AI-native workflows. Reporting to the Head of Design, you will lead complex client engagements end-to-end — owning design quality across multi-product and multi-platform projects while actively designing alongside AI agents as a core part of how you work.
This is a role for a practitioner who leads by doing. You bring deep expertise in design systems — from token architecture and component governance to CMS integration and developer handoff — and you know how to operationalize that expertise within modern agentic workflows using tools like Claude for Design, Figma MCP, and BMAD. You are equally comfortable presenting design rationale to senior client stakeholders and rolling up your sleeves to build the systems and screens yourself.
You will mentor and guide designers at various levels, champion design system standards across your engagements, and contribute to evolving how Apply Digital designs and delivers in an AI-accelerated world.
LIFE AT APPLY
People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:
Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time off (PTO); allowing ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our
Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email
[email protected].