A career with EROAD gives you the unique opportunity to work in a fast-growing organisation that's leading the way with in-vehicle technology, making our roads safer, more productive, and reducing environmental impact. EROAD has a fantastic purpose – delivering intelligence you can trust, for a better world tomorrow. 

About the Role: 

As EROAD continues to expand globally, we are seeking both a hands on and strategic Installation Manager to join our team in vibrant Sydney NSW, Australia. 

Join us in a dynamic role where you'll have the opportunity to lead EROAD’s technical installation capabilities and customer fulfilment across the entire Australian continent. This is a unique role that allows you to take charge, turn challenges into opportunities, and transform the installation function into a profit centre – all while maintaining the highest standards of safety and quality! 

As an Installation Manager, you will be responsible for leading and scaling our installer network (both internal and third party), establishing robust standards for safety, ensuring high customer satisfaction, and collaborating with our sales team to cater to the needs of our clients. Your leadership will play a pivotal role in driving our growth trajectory and making a real impact. 

Skills and Experience: 

We’re looking for someone with substantial experience in Installation Management, or a related field with transferable skills. You may possess all or some of the following skills: 

• Hands on experience with Auto electrical or vehicle accessory installation. 
• Leadership experience, achieving safety, customer, financial, and staff engagement outcomes. 
• Strong analytical and problem-solving skills with the ability to identify root causes. 
• Demonstrated experience in embedding a culture of customer service. 
• Experience in telematics installation processes and procedures is ideal. 
• Exceptional interpersonal and influencing skills to motivate and achieve required outcomes. 
• Mechanical aptitude related to installation solutions and operations. 
• Excellent planning and organisational skills. 
• Proven relationship development skills supporting sustainable growth. 

Why you’ll love working at EROAD: 

EROAD is a true Kiwi success story in the tech sector! Publicly listed in 2012, we are represented on the NZX and ASX and continue to grow rapidly across NZ, Australia, and the USA. 

At EROAD, we value diversity and are a multicultural company with people coming from several locations all over the world. We're genuinely committed to investing in our people, which is demonstrated through our leadership development programmes, fully paid medical insurance plans, unlimited sick leave, recognition programmes, EAP offerings, and more. At EROAD, we’re a family, and we make sure to bring fun and collaboration to the workplace to foster a sense of community and belonging. 

In our Sydney office, we offer a dynamic work environment with opportunities for flexible working. 

Join our team at EROAD and become part of an organisation in growth mode. This is a truly unique opportunity where your skills and expertise will make an impact. We are going places, and we would love you to be part of our journey. We can't wait to hear from you!