Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Are you ready to dig deep into the world of mining and make a significant impact? Join our dynamic team as a Regional Account Manager, where you’ll oversee and coordinate all sales and marketing activities for key clients in the mining industry. This is your chance to be at the forefront of an industry that powers the world!

What you will do:

• Manage corporate relationships and oversee the business portfolio for large Regional Mining customers located in North America and Latin America regions with the goal of developing business and strengthening relationships.

• Follow organizational policies and procedures while maintaining clear and direct communication within the organization to meet and exceed customer requirements.

• Design efficient processes to keep customers informed about rates, shipping dates, anticipated delays, and any additional information they need, ensuring a seamless experience.

• Lead/participate in Regional Key Account deals. Strategize with dealers, local Caterpillar team members including the Commercial Manager. Provide intel and insights, creative solutions.

• Drive collaboration with regional Caterpillar teams, Strategic Account, Aftermarket, Technology, CAT Financial and other key functional areas to ensure alignment and holistic solution approach.

• Define priorities with regional customers for their long-term goals aligning Customer and Caterpillar Visions to Grow the Relationship

• Use and create Caterpillar solutions to be competitive.

• Demonstrate clearly to the enterprise how a partnership is steering customers toward sustainable market share increase and profitability

• Capability to find the right balance between strategically right (long-term view) vs. immediately profitable (short-term results).

• Ability to scan the marketing environment, analyzing business markets and business buying behavior.

Why Join Us?

• Exciting Industry: Be part of the mining industry, where every day brings new challenges and opportunities to make a difference.

• Growth Opportunities: Develop your skills and advance your career in a supportive and dynamic environment. Caterpillar, by being a Global company, offers lots of future professional opportunities for your career.

• Impactful Work: Play a crucial role in powering the world by supporting the mining industry and its essential operations.

What Skills you will have:

Industry Knowledge: Extensive experience in the mining industry. Knowledge of the mining industry trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Familiarity with the Mining sector in North America and Latin America.

Customer Focus: Market-oriented, customer-centric and strong strategic planning skills. Experience working with multiple Dealers and customers.

Effective Communications: Excellent interpersonal skills to deal with complex issues and persuade others inside and outside the company, dealers, and customers to take specific actions.

Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients. Proven leader and decision-maker with a proactive approach, and ability to work with urgency and drive continuous improvement.

Relationship Management: Ability to manage relationships with internal and external partners. Ability to adjust to demands from customers and changes, as well as well-developed soft skills, resilience, and a willingness to take on new challenges to forge strong relationships with customers and the dealership network to take action in response to customer and dealer feedback (Voice of Customer and Voice of Dealer).

Negotiating: Negotiation skills, selling to customer needs, motivation for sales, Strong analytical and problem-solving abilities.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Top Candidates will also have:

Proficiency in Spanish or Portuguese.

Bachelor's degree or MBA.

Strong Commercial background with an understanding of machines’ applications.

Understanding of company policies & procedures related to marketing, distribution, engineering, and quality and a strong understanding of dealer operations.

Previous experience leveraging digital technologies to make informed business decisions or developing service offerings.

Experience with Procurement negotiation and purchasing process.

Additional Information:

The primary location for this position is Tucson, AZ.

Domestic relocation assistance is available.

This position may require 50 - 60 % travel.

Sponsorship is not available.

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary

• Annual incentive bonus plan*

• Medical, dental, and vision coverage

• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

• 401k savings plan

• Health savings account (HSA)

• Flexible spending accounts (FSAs)

• Short and long-term disability coverage

• Life Insurance

• Paid parental leave

• Healthy Lifestyle Programs

• Employee Assistance Programs

• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

September 9, 2024 - September 15, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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