Veterinary Receptionist

Posted:
11/11/2024, 3:32:34 PM

Location(s):
England, United Kingdom ⋅ Kingsnorth, England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title: Veterinary Receptionist

Salary: £24,044.80 per annum

Location:  Cinque Ports Vets, Kingsnorth

Job Type: Permanent 

Hours: 40 hours per week, to include a one in four Saturday rota

Cinque Ports Vets are looking for a pro-active, empathetic person to join their fantastic Client Care team!
 

Your role and responsibilities

We are a busy practice and your role will be varied. We're looking for someone who can multitask, loves a challenge and working at a fast pace, takes pride in their work; knowing you have made a difference to someone's day gives fantastic job satisfaction.
A good sense of humour also helps!

The duties will involve, but are not limited to:

  • Welcoming clients and their pets in a warm, professional manner.
  • Managing the diary; booking in appointments and surgical procedures.
  • Answering a range of client questions via email and telephone.
  • Pro-active communication between clients and colleagues to ensure the day runs smoothly.
  • Administration duties e.g. scanning paperwork, filling in forms etc.
  • Processing prescription requests.
  • Taking payments.
  • Promoting offers and services.
  • Ensuring that reception is clean and well-stocked.

Benefits

  • 5 weeks holiday plus bank holidays and Birthday Leave
  • Extensive free online Linnaeus CPD program
  • Career progression opportunities
  • Staff discount schemes
  • Life Assurance
  • Enhanced sickness pay
  • Enhanced equal family leave
  • E-car salary sacrifice scheme
  • Employer contribution pension scheme
  • Wellness program including:
    • Employee assistance program
    • Eyecare voucher scheme
    • Free annual Flu jab
    • Cycle to work scheme
    • Recruitment referral reward scheme

About us

With over 90 years of experience, we offer primary care services for small animals in multiple practices across Kent and Sussex. We provide a range of primary care services and a 24-hour emergency care service that runs 365 days a year to ensure our patients are looked after at any time. We are accredited with a Gold and Silver Cat Friendly Clinic award and multiple RCVS awards to help provide the best quality care across our practices. 

At Linnaeus, we are committed to supporting all our associates' physical and mental health. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

If you would like to apply for this position or discuss in more detail please contact [email protected]

Salary Value:£24.044.80 per annum;

We are proud to be Linnaeus, part of Mars.

Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people.

Why Linnaeus?

-    We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets

-    We lead on sustainability and collectively drive positive change for people, pets and the planet

-    We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion

-    We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one.

We team up within our Mars family in partnership for a stronger future.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.

If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at [email protected]