Knowledge & Learning Specialist - Enforcement Intelligence and Specialist Services

Salary: London ranging from £56,400 to £65,000 per annum – Salary offered will be based on skills and experience

Are you looking for a role where you can use your training skills and investigatory experience to support our colleagues and investigations to the best that they can be?

The Team/Department

The Operational Excellence Team is part of the Digital Support, Business and Learning Department within Enforcement Intelligence and Specialist Services (EISS). The team provide a wide range of services to the Enforcement and Market Oversight (EMO) division including knowledge and learning, production of management information, recruitment, dealing with Freedom of Information act requests, risk management on behalf of the division and providing operational support to investigation teams.

What you will be doing (the role)

• This Senior Associate role will work with a Lead Associate, the knowledge and learning (K&L) team as part of a small cadre of trainers playing a key role in delivery of our core Investigation Academy training to EMO colleagues and beyond within the FCA

• Regular delivery of the modules of the Investigation Foundation Course and other training to new joiners and existing colleagues aligned to the FCA design and delivery standards

• Playing an active role in drafting, reviewing, and updating training materials, policy and guidance documents as required

• Working with subject matter experts and Human Resources Organisational Capability to fill knowledge and skills gaps aligned to the FCA approach to development

• Playing a role in obtaining accreditation for our training, quality assurance, governance, and reporting

• Line management of junior team members and providing support across the Operational Excellence Team as required

What you will get from the role?

This is an opportunity for you to utilise your investigative experience, trainer skills, leadership skills and technical knowledge of FCA powers, criminal legislation, regulatory processes and strategies to play a key role in enhancing the performance of our EMO colleagues and investigations in the future. You will be a key member of the team, there will be opportunities to be creative and to develop your experience of training design, delivery, and leadership. You will have a high profile within EMO and beyond as we look for ways to integrate the ways we work across the FCA. Consequently, you will have exposure opportunities with senior management and the opportunity to interact across the FCA and beyond.

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. 

Core benefits that you will receive as standard are: 

• 25 days holiday per year plus bank holidays

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35) 

• Life assurance of eight times your basic salary 

• Income protection 

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in our London office. 

The skills and experience you will have  

Minimum

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.

• Demonstrable and significant investigation experience

• Experience of developing and delivering professional training

• Experience of investigatory processes, law, and regulation (e.g., Financial Services Markets Act 2000 (FSMA) and Criminal Procedure and Investigations Act 1996 (CPIA) etc)

Essential

• Detailed understanding and direct experience of all key stages of an investigation lifecycle likely to be encountered at a regulator like the FCA

• Excellent written skills, demonstrating the ability to present clear, understandable, and accessible content

• Ability to carry out review and updating of policy and guidance, ensuring it is accurate and reliable before wider circulation

• Excellent communication skills, demonstrating the ability to vary the design and delivery of materials suited to a specific audience

• Excellent stakeholder management ability

• The ability to effectively lead training sessions face to face, hybrid and online

• Professional understanding of the needs of learners, knowledge management and creative training techniques

About the FCA

The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. 

The FCA's Values & Diversity

Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. 

The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate role.

Flexible working

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.   

Useful information 

• Applications for this role close at 23.59 on 28th October 2024

• This role is graded as Senior Associate - Regulatory 

• The role is based in London

Got a question?

If you are interested in learning more about the role, please contact: 

For internal applicants, please contact Louise Nash at [email protected]

For external applicants please contact Aaron Ward at [email protected]

What to expect from our interview process

If your application is successful, you will be asked to attend a 1-hour competency-based interview.

Application support

We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.  

If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible. 

Please note that all applications must be submitted through our online portal, applications sent via email will not be accepted.