Job Title - Gen AI Agentic Innovation Manager

Management : 07 – Manager

Location: Delhi/ Mumbai/Bangalore/Gurgaon/Hyderabad

Must have skills: Generative AI

Good to have skills: in marketing transformation, digital consulting, or GenAI strategy agentic AI, Marketing OS experience.

Experience: Minimum 7– 13 years of experience is required

Educational Qualification: MBA

Job Summary:
The Strategy & Consulting Global Network Song (S&C GN Song) practice works with clients across their marketing, sales and services and customer engagement functions. Our services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, enhancing revenue, improving customer satisfaction, and impacting front end business metrics in a positive manner.

We are seeking a forward-thinking and technically astute Manager to drive business growth and deliver GenAI-powered marketing automation through Agentic AI solutions. This role is ideal for a strategic problem-solver with deep expertise in marketing process automation, modular AI agent design, and martech integration. As a trusted advisor to senior stakeholders, you will lead the creation and deployment of intelligent, agentic capabilities across the marketing value chain.

You will play a pivotal role in identifying automation opportunities, designing integrated agentic solutions using the latest LLMs and Agency OS, and aligning them with clients’ marketing ecosystems. You will also lead consultative solutioning, value case development, and influence stakeholders across business, marketing, and technology.

Roles & Responsibilities:

• Bring a thought leadership lens to emerging technologies—translating GenAI trends, agentic workflows, and ecosystem capabilities into real-world, client-ready solutions.
• Lead the development of transformation strategies by integrating Microsoft/Salesforce/Adobe Gen AI and agentic marketing capabilities into client ecosystems.
• Lead strategic assessments of current marketing capabilities and define GenAI-led reinvention roadmaps, future operating models, future-fit capabilities and process designs.
• Envisioning and engaging in client conversations on leveraging Microsoft/Salesforce/Adobe’s GenAI and agentic capabilities to drive existing business relationships and build new opportunities.
• Collaborate closely with solution architects, Data & AI teams, and Microsoft/Salesforce/Adobe SMEs to design and implement comprehensive, scalable marketing solutions.
• Guide clients through the design and implementation of future-fit marketing organization blueprints, enabling them to leverage cutting-edge technology and AI.
• Drive consultative selling and engagement with clients, identifying opportunities to bring Microsoft/Salesforce/Adobe’s Gen AI solutions to solve their marketing challenges.
• Develop offerings and client solutions that align with Microsoft/Salesforce/Adobe's ecosystem, ensuring they meet client needs while integrating AI-powered marketing strategies.
• Champion cross-functional collaboration across teams and stakeholders to ensure alignment and effective execution of marketing strategies.
• Build strong client relationships, influencing decision-making and guiding clients through digital transformation in marketing.
• Lead, Coach and build cross functional teams to embed Microsoft/Salesforce/Adobe’s AI/GenAI capabilities into core ways of working across marketing services.

Professional & Technical Skills:

• MBA from a Tier 1 institute with a focus in Marketing, Strategy, or Technology
• 7-13 years of experience with at least 3 years in marketing strategy, Gen AI, agentic AI, agency experience, and Marketing OS Experience.
• Proven experience in creating and executing GenAI-led marketing transformation strategies, with a focus on leveraging Microsoft/Salesforce/Adobe’s Gen AI capabilities.
• In-depth knowledge of Microsoft/Salesforce/Adobe’s marketing technology stack, including agentic AI solutions, to drive future-ready marketing organization strategies.
• Manage C Suite and identify and drive new business in Generative AI engagements.
• Strong background in consulting and developing client-centric solutions, combining the best of technology, AI, and martech to address complex marketing challenges.
• Hands-on experience with Agentic solutioning and architecture design, LLMs and Generative AI frameworks (OpenAI, Anthropic, etc.)
• Demonstrated expertise in cross-functional collaboration, working closely with technical teams (solution architects, Data & AI) and business teams to drive successful outcomes.
• Experience in consultative selling, working directly with clients to design, propose, and deliver transformation roadmaps that leverage Microsoft/Salesforce/Adobe technologies.
• Solid understanding of change management methodologies, including the ability to lead clients through upskilling, transformation, and technology adoption.
• Analytical mindset and problem-solving skills, with the ability to identify opportunities for AI-powered optimization in marketing processes.
• Experience in working with clients across multiple industries like CPG, S&P, Finance, Lifesciences, etc.

Additional Information:
Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.

About Our Company | Accenture 

Experience: Minimum 7– 13 years of experience is required

Educational Qualification: MBA

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.