Key Responsibilities 

• Leadership & Team Development: Lead, mentor, and grow a high-performing software engineering team. Foster a collaborative and innovative culture focused on delivering high-quality, scalable products. Provide guidance on career development and performance management to engineers, technical leads, managers and directors. 

• Software Architecture & Development: Oversee the design and development of scalable, reliable, and secure software systems. Advocate for and guide engineering teams to follow Waystar software development life cycle standards and architectural practices. 

• Technical Strategy: Collaborate with the senior leadership team to define and execute the technical roadmap, ensuring alignment with Waystar’s strategic business objectives. Drive the adoption of modern Waystar technologies and best practices across the organization. 

• Product Development: Work closely with product management and other stakeholders to define the product vision and ensure timely and successful delivery of new features and products.  

• Quality Assurance & Performance: Maintain high-quality standards for software quality, ensuring robust automated testing and continuous integration practices. Maintain standards for system performance and prepare for future scalability. 

• Cross-Functional Collaboration: Partner with other departments, including data architecture, product management, and operations, to ensure seamless integration of software solutions across the platform, supporting overall business and technology objectives. 

• Healthcare Technology Leadership: Understand the complex needs of our healthcare customers and build powerful software products that drive significantly better outcomes for them. Ensure your products are developed within industry and compliance standards.  

• Strategy: Be part of the Product and Technology leadership team, contributing to overall strategy & roadmap. 

Knowledge, Skills, and Abilities 

• Strong leadership and team-building skills, with a proven track record of managing and scaling engineering teams. 

• Deep knowledge of software development, modern web technologies, microservices architecture, and API-driven platforms. 

• Proven experience in delivering enterprise-scale software products in an agile environment. 

• Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. 

• Ability to balance strategic thinking with hands-on execution in a fast-paced environment. 

• Strong problem-solving skills with a focus on continuous improvement and innovation. 

• Experience in healthcare technology or other highly regulated industries is a plus.